Transformation Project Manager

Ocado Retail Limited; Hatfield; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading online grocery retailer in Hatfield seeks a skilled Transformation Project Manager to oversee high-profile transformation projects. The role includes managing project lifecycles, collaborating with stakeholders across various departments, and mentoring junior team members. Candidates should excel in planning, stakeholder management, and data analysis. This position offers a hybrid working model with competitive benefits, including health and wellbeing provisions, and opportunities for career growth.

Benefits

Private medical insurance

Discounted gym memberships

Annual bonus scheme

Free breakfast in the office

26 days holiday plus 8 flexible bank holidays

Qualifications

• Able to multitask, prioritise, and create clear plans with attention to detail.
• Capable of setting direction and developing team members.
• Proactively focused on project delivery.
• Able to analyze complex data and make sound decisions.
• Understands project finance drivers.
• Build strong relationships with various departments.
• Facilitates consensus among diverse viewpoints.
• Communicates clearly with stakeholders.
• Enjoys learning new subjects.

Responsibilities

• Manage transformation projects or workstreams within large programs.
• Oversee all project dimensions including governance, risk, and reporting.
• Work with stakeholders to ensure alignment on goals.
• Create business cases in partnership with Finance.
• Report progress to senior leadership.
• Mentor junior colleagues.
• Champion best practices across the business.

Skills

Planning & Organisation

Leadership & People Management

Results-oriented

Data & Commercially driven

Finance literacy

Stakeholder Management

Consensus building

Communication

Curiosity

Education

Project management qualifications (e.g., APM PMQ)

Job description

Vacancy Name

Transformation Project Manager

Vacancy No

VN1173

Job Type

Permanent

Location

Hatfield

Job Details

Transformation Project Manager

Contract type : Permanent

Location : Hatfield (Hybrid working - 3 days in the office)

Working hours per week : 40 hours

Level : Manager

Application Closing Date : Monday 5th January 2026

About us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value.

We're Ocado Retail, a market-leading joint venture between Ocado Group and M&S, and the world's largest dedicated online supermarket, ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, it's also the home to the widest online supermarket range in the UK and champion of small, independent brands. We're also the brains behind Zoom by Ocado, our same-day grocery delivery service.

About the team and the role

We are at an exciting moment in the development of the Ocado Retail business with a broad base of fundamental business change programmes underway which will step change the capabilities within the business. The Transformation team and delivery of effective change are fundamental to this.

The Transformation team is responsible for planning, sequencing and executing a portfolio of exciting transformation projects across the business. The projects range from operational improvements to critical and strategic cross-functional programmes. The team needs to ensure the organisation is prepared for the upcoming changes and manage the end to end lifecycle of transformation to ensure business benefits are fully realised and changes are successfully embedded.

The Transformation Project Manager will have end-to-end responsibility on a number of high-profile high-impact projects and will involve; research, analysis and commercial modelling, project design and ultimately managing projects to achieve their business benefits.

The Transformation Project Manager will be able to manage projects autonomously, reporting to the Transformation Programmes Lead. The role may involve managing multiple projects, or multiple workstreams, at the same time. This means a successful Transformation Project Manager will have an agile and flexible approach, and the ability to prioritise whilst working on different projects concurrently.

As a key member of the team, the Project Manager may be expected to provide line management, coaching and mentoring for more junior members of the team, as well as championing the Ocado Way for Managing Projects throughout the wider business.

What you'll do

• Ownership of transformation projects or work streams within large scale transformation programmes
• Responsible for all dimensions of the project: concept, structure, delivery, governance, reporting, risk & issues, financial / budget management, resourcing and communication
• Partner with Insights & subject matter experts to solve complex business problems associated to projects
• Partner with Finance to create robust business cases for transformation projects and lead post-project reviews, including commercial modelling
• Be responsible for reporting progress in a variety of senior leadership forums and producing the relevant documentation
• Working with stakeholders, both internal and external, to ensure all teams are working towards the same goal and that strong and lasting professional relationships are built
• Act as a mentor to more junior colleagues in the Transformation team
• Encouraging best practice and consistent working across the wider business, being a champion of the Ocado Way for Managing Projects
• Owning the value delivery of each project and more broadly ensuring Transformations projects are contributing to the headline Ocado Retail strategy

Who you are

Essential

• Planning & Organisation - Able to multitask, prioritise, create clear and realistic plans with strong attention to detail
• Leadership & People Management - Able to set a clear direction and develop team members to achieve personal growth
• Results-oriented - Proactive with a focus on the delivery of successful project and programmes
• Data & Commercially driven - Able to ask the right questions of complex data and bases decisions on solid rationale supported by data and insights and can explain the decision in a logical and structured way to a wide range of stakeholders
• Finance literacy - Understands and can manipulate the drivers underlying a project's payback (capex, benefits case, etc)
• Stakeholder Management - Ability to build strong working relationships quickly and work cooperatively with a wide range of departments and specialists, tailoring the approach to effectively influence colleagues with other business priorities
• Consensus building - bringing a group with different viewpoints to a shared understanding of what is required
• Communication - able to clearly communicate across the organisation, to our partners, and to senior leadership, recognising individual styles and adapting accordingly. Ensuring stakeholders are well informed.
• Curiosity - Enjoys learning new subject matters & comfortable stepping into projects outside existing domain knowledge

Very helpful to have, but not essential if you tick the above boxes

• Experience in project management at every stage of the project lifecycle
• Experience in an online retail environment
• Experience line managing, coaching and developing direct reports
• Theoretical understanding of project management methods and tools / project management qualifications (e.g., APM PMQ)

What's in it for you

By joining Ocado Retail, you'll have the chance to experience life at the world's largest online retailer, work with an amazing bunch of people who challenge what's possible each day, and grow your skills and career in online retail.

If that's not enough to tempt you, you'll also get access to loads of great benefits to sweeten the deal. Here's a taste of what we offer :

Health & Wellbeing : Private medical insurance with option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.

Spend & Save : Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office.

Never miss the moments that matter : Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.

Our Hiring Process

Lucky for us, we receive a high volume of applications and genuinely appreciate the time and effort invested by every candidate. To ensure a fair and thorough process, every application is reviewed by a member of our team. If your skills and experience are a strong match, a Talent Partner will contact you to discuss the role and guide you through the next steps of our hiring process.

Your Application and AI

In the spirit of innovation, we welcome you to use AI tools in your application, just as we use them in our own business at Ocado Retail. However, as you leverage this technology, please don't lose sight of the most important element : your unique self. Your experiences, passions, and personality are what truly set you apart. Ensure that your application still authentically conveys who you are and why you're a great fit for us.

Everyone's welcome

We're an equal opportunities employer, which means that we make sure all potential colleagues are treated fairly and equally. We want to ensure everyone has a fair chance to apply; if you need this job description in an alternative format (e.g., larger print, different document type, etc.), please reach out to us at [e-mail] and we'll be happy to assist you, and if you require reasonable adjustments during the recruitment process, please let us know on the application form.