Transfer Agency Oversight Manager — 18-Month Contract

Aviva; York and North Yorkshire; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading investment services provider is seeking a Transfer Agency Operational Oversight Manager for an 18-month contract. You will manage oversight of transfer agency suppliers and deliver operational improvements while ensuring high service levels for clients. The ideal candidate will have extensive experience in transfer agency operations, excellent change management skills, and strong stakeholder management capabilities.

Benefits

Generous pension scheme with up to 14% contributions

Annual performance bonus eligibility

Family friendly parental leave

Generous holiday entitlement plus bank holidays

Discounts on Aviva products

Flexible benefits including electric cars

Volunteering hours per year

Qualifications

• Strong understanding of transfer agency operations and fund structures.
• Proven ability to manage change and deliver operational improvements.
• Excellent stakeholder management and communication skills.
• Track record of meeting deadlines and managing workloads effectively.

Responsibilities

• Manage oversight of multiple transfer agency suppliers.
• Liaise with stakeholders to ensure high service levels.
• Maintain controls and risk management throughout processes.

Skills

Transfer agency operations

Third-party oversight

Change management

Stakeholder management

Analytical skills

Education

Industry-related qualifications (e.g., IOC or IMC)

Job description

A leading investment services provider is seeking a Transfer Agency Operational Oversight Manager for an 18-month contract. You will manage oversight of transfer agency suppliers and deliver operational improvements while ensuring high service levels for clients. The ideal candidate will have extensive experience in transfer agency operations, excellent change management skills, and strong stakeholder management capabilities.