Training Supervisor

CITIZENS ADVICE SALFORD; Salford; On-site; GBP 60,000 - 80,000; Part time

Job summary

A community support organization in Salford is seeking a Training Supervisor to empower and develop a team of dedicated volunteers. You will deliver training, provide supervision, and ensure volunteers are confident in delivering high-quality advice. Strong communication and mentoring skills are essential, along with a passion for supporting diverse individuals. This rewarding role allows you to make a significant positive impact on both volunteers and clients.

Benefits

Pension scheme with NEST

Generous annual leave

Discounts at high street brands

Learning and development opportunities

Employee assistance programme

Qualifications

• Experience in training or supervision is ideal.
• Ability to support and motivate people from all backgrounds.
• Strong organisational skills.

Responsibilities

• Deliver inductions and training for volunteers.
• Provide day-to-day supervision to ensure quality advice.
• Help build skills and create a positive learning environment.

Skills

Strong communication skills

Mentoring skills

Organised approach

Passion for helping others

Job description

Hours:21.75 per week

Pension:6%

Holidays:28 days plus bank holidays

Employer Assistance Programme

The Role

Join Citizens Advice Salford and help empower people in your community. We’re looking for a Training Supervisor to support and develop our team of dedicated volunteers.

In this role, you’ll deliver inductions and training, provide day-to-day supervision, and ensure volunteers feel confident and supported to give high-quality advice. You’ll play a key part in building skills, offering feedback, and creating a positive learning environment.

We’re looking for someone with strong communication and mentoring skills, an organised approach, and a passion for helping others thrive. Experience in training or supervision is ideal, but more important is your ability to support, encourage, and motivate people from all backgrounds. You may also be an Advice Session Supervisor looking for a new challenge!

This is a rewarding opportunity to make a real difference — both to the volunteers you’ll work with and to the clients they support.

What we give our staff

We truly value our colleagues – and we show that in what we offer.

We have a Family Friendly Policy that gives employees access to generous paid carers, maternity, paternity and adoption leave after 1 year of service. We provide generous annual leave entitlement, a perks package offering some great discounts at high street brands through BHSF and a pension scheme with NEST. We also offer great learning and development opportunities and an Employee assistance programme that provides access to free medical advice, counselling and legal advice from Irwin Mitchell solicitors.

Citizens Advice Salford recognises the positive value of diversity, promotes equality and challenges discrimination. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds. We particularly welcome applications from disabled, Black, Asian or Minority Ethnic people, as they are currently under represented in our workforce.

For more information and to apply, please click on the Apply button.

Closing date: at 9am 09/01/26.