Training Operations Manager, Deep Learning Institute - EMEA

NVIDIA; York and North Yorkshire; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading technology company is looking for a Training Operations Manager to optimize global training delivery and efficiently coordinate programs. The ideal candidate will have over 5 years of experience in managing training initiatives, strong interpersonal skills, and a bachelor's degree. You will own the coordination of workshops and support reports, driving seamless program execution that engages thousands of learners worldwide. This position offers competitive salaries and a comprehensive benefits package.

Benefits

Highly competitive salaries

Comprehensive benefits package

Qualifications

• 5+ years of experience managing training programs and driving efficient processes.
• Experience planning and delivering workshops, conferences, or similar events.
• Strong interpersonal skills and excellent communication skills.

Responsibilities

• Lead and refine business processes for customer training programs.
• Coordinate and execute workshops and training events.
• Manage vendor and partner workflows for workshops.

Skills

Managing training programs

Coordinating with customers and partners

Interpersonal skills

Attention to detail

Excellent written and verbal communication

Education

Bachelor’s Degree or equivalent experience

Tools

Salesforce

Learning Management Systems

Job description

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world.

We are seeking a highly organized and operationally driven Training Operations Manager to join our Global Training Operations team! This role is ideal for someone who thrives on coordinating sophisticated workflows across customers, partners, and internal teams while keeping fast-paced training operations running efficiently. Ready to elevate global training delivery by optimizing processes, managing multiple initiatives at once, and driving seamless program execution at scale? This is a chance to help deliver world-class learning experiences, strengthen operational excellence, and contribute to the growth of our global training ecosystem! Step into a role where your impact will be felt across thousands of learners worldwide!

What you’ll be doing:

You will lead and refine comprehensive business processes supporting enterprise customer training, public workshops, conference training labs, and various training programs - engaging thousands of learners across the globe. Your responsibilities will include:

• Owning end-to-end coordination and execution of workshops and conference training events, including scheduling, instructor assignments, registration, and day-of logistics.
• Leading the successful delivery of workforce training plans for Enterprise Customers.
• Managing vendor and partner workflows to plan and deliver DLI workshops at scale.
• Handling customer support inquiries for DLI programs and ensuring timely, high-quality responses.
• Contributing to cross-functional initiatives that improve systems, automate workflows, and enhance scalability across training programs.

What we need to see:

You have 5+ years of proven experience managing training programs, driving efficient processes, and enjoy coordinating with customers and partners. Specifically, you have:

• Completed a four-year Bachelor’s Degree or equivalent experience.
• Experience planning and delivering workshops, conferences, or similar events.
• Strong interpersonal skills and excellent written and verbal communication skills.
• Outstanding attention to detail and accuracy in operational execution.
• A demonstrated ability to bring order from uncertainty.
• Willingness to travel occasionally.

Ways to stand out from the crowd:

• Manage multiple high-priority projects in parallel.
• Drive efforts with cross-functional teams.
• Established positive relationship management skills.
• Experience working with Salesforce and Learning Management Systems.
• Extensive experience running corporate customer training programs.

Widely considered to be one of the technology world’s most desirable employers, NVIDIA offers highly competitive salaries and a comprehensive benefits package. As you plan your future, see what we can offer to you and your family. If you’re creative and autonomous, we want to hear from you!