Training Designer & Facilitator - Housing & Benefits

Triumph Consultants Ltd; Greater London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A consultancy specialized in public sector recruitment in Greater London is seeking a Learning & Development Officer to design and deliver training across various services. The ideal candidate will have strong knowledge of Housing Benefit, excellent communication skills, and be highly organized. This role offers competitive hourly pay and is temporary for one month. Training delivery is primarily face-to-face, requiring a proactive approach and the ability to manage priorities effectively.

Responsibilities

• Deliver in-person training sessions for staff at all levels.
• Design and update course content to meet operational needs.
• Identify training gaps through analysis and liaison with managers.
• Produce training materials covering various service processes.
• Evaluate learning outcomes and adapt content as needed.
• Support continuous improvement across services.

Skills

Strong knowledge of Housing Benefit

Clear communication

Good customer service

Solid time management

Confident facilitator

Excellent presentation skills

Highly organized

Ability to advise and influence staff

Proactive

Comfortable working under pressure

Technically competent

Quick to learn new systems

Tools

Google applications

Job description

A consultancy specialized in public sector recruitment in Greater London is seeking a Learning & Development Officer to design and deliver training across various services. The ideal candidate will have strong knowledge of Housing Benefit, excellent communication skills, and be highly organized. This role offers competitive hourly pay and is temporary for one month. Training delivery is primarily face-to-face, requiring a proactive approach and the ability to manage priorities effectively.