Training and Compliance Manager

Go Traffic Management Limited; Manchester; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading traffic management firm is looking for a Training and Compliance Manager in Worsley. You will serve as the primary contact for training-related issues and ensure compliance with contract standards across the UK. Responsibilities include managing a compliance team, conducting quality assurance, and maintaining training records. The ideal candidate has extensive experience in training compliance, excellent communication skills, and a proactive approach to relationship management.

Qualifications

• Proven experience in managing training compliance and quality assurance.
• Excellent communication and relationship-building skills.
• Experience in the construction or compliance sector is advantageous.

Responsibilities

• Act as the main point of contact for training compliance.
• Manage the compliance hub team ensuring SLAs are met.
• Conduct quality assurance and maintain training records.

Skills

Training compliance

Quality assurance

Relationship management

Job description

Training and Compliance Manager

Department: Cadent

Employment Type: Permanent

Location: Worsley

Description

As a Training and Compliance Manager, you will be the main point of contact for the Network Plus Construction Management Organisations (CMO) local delivery partners (LDP), operational staff and the client for any training related matters and National Cadent contracts for the Compliance Hub.

The compliance hub team review site videos taken by the local delivery partners at the start/end of the day to prove site safety and compliance. The team then carry out a level of assurance to ensure overall site compliance. As the training manager, you will be responsible for managing this team and ensuring agreed SLAs are met within each Cadent network across the UK.

The role reports directly to the Head of HSEQ.

Key Responsibilities

Training

• Act as the main point of contact for CMO and LDP Management, scheduling teams / 1-2-1 training compliance review meetings.
• Liaise with the Training Officer to produce and implement an effective training schedule - to upskill and refresh operative training competencies, in line with contract expectations.
• Conduct quality assurance to maintain accurate training records, track and provide trend analysis of LDP non-compliance.
• Uphold and enforce contract minimum standard training requirements, specific to individual operative job role, prior to being inducted onto contract.
• Establish good working relationships with CMO, the client, LDPs and external stakeholders.
• Raise PO supply chain request forms to authorise payment for training providers.
• Document all scheduled and completed training on the Commercial tracker to assist with LDP training cost recharges.
• Manage the delivery of tasks produced by the training admin, proactively support with ad hoc requests to meet contractual objectives.

Compliance

• Mentor, support and manage the performance of the Cadent Compliance Hub (CH) in line with contractual SLA’s.
• Liaising and building relationships with the client and LDPs.
• Using a platform called Vyn to monitor CH findings for non-compliant sites, being utilised as a point of escalation to close out outstanding escalations.
• Ensure CH team knowledge and Vyn reviewing processes are up-to-date with new/changes to legislation and the Safety at Street Works and Road Works code of practice.
• Reporting and providing Network Compliance