Trainee Needs Assessor

Capita; Northampton; On-site; GBP 28,000; Full time

Job summary

A leading service provider in Northampton is seeking a Trainee Needs Assessor to deliver Disabled Students Allowance services. You will assess needs, offer advice on assistive technology, and produce formal reports to support students with disabilities. The ideal candidate has strong communication and report writing skills and ideally some experience in education. This role offers a competitive salary of £27,500 and various benefits, including paid volunteer days and a company-matched pension.

Benefits

Competitive basic salary of £27,500

23 days holiday, rising to 27

Paid volunteer day

Company-matched pension

Life assurance

Cycle2Work scheme

15 weeks fully paid maternity leave

Voluntary benefits

Qualifications

• Strong communication skills essential for working with students.
• Attention to detail required for accurate report writing.
• Some experience with disabled students preferred.

Responsibilities

• Complete training to qualify as a DSA Needs Assessor.
• Hold meetings with individuals to assess study needs.
• Evaluate assistive technology options for students.
• Produce formal needs assessment reports.
• Respond to queries post-assessment within timelines.
• Conduct needs reviews as necessary.

Skills

Exemplary communication skills

Excellent report writing abilities

Experience in education or training setting

Awareness of DSA funding guidance

Ability to work independently

Sound organisational skills

Job description

Location: Northampton, United Kingdom

Title: Trainee Needs Assessor

Salary: £27,500 per annum

Time Type: Full time

PermanentRequired Experience: Intern

Job Description

Join Capita as a Trainee DSA Needs Assessor to provide Disabled Students Allowance services. We partner with orci Student Loans Company (SLC) to create a seamless digitalщий experience for students across East England, the Midlands, London and Wales. Our services include needs assessments, sourcing equipment, training and ongoing support for around 30,000 university students annually.

Capita has្ថ supported over 75,0001815 students since 2005 through our Contact Associates brand.

What you’ll be doing

• Complete training to become qualified to work with students with a variety of disabilities.
• Hold structured meetings with individuals to identify appropriate study and support strategies that facilitate participation sample in study activities, including, where appropriate, Non‑Medical Helper (NMH) and travel support.
• Evaluate the suitability of and offer advice on appropriate hardware/software assistive technology and other aids for each individual.
• Produce formal written needs assessment reports in an appropriate format, in accordance with guidance and Key Performance Indicators (KPIs).
• Respond to post‑assessment queries from the customer or relevant Funding Body within the required timeframe.
• Conduct a review of a customer’s needs when requested.

What we are looking for

• Exemplary communication skills.
• Excellent report writing abilities and attention to detail.
• Some experience of working in an education or training setting, ideally with exposure to disabled students.
• Awareness of the DSA funding guidance.
• Adept at working to strict KPIs and producing work of excellent quality.
• Team player with the ability to work independently, collaborate with colleagues, and maintain reliability and sound organisational skills.

Benefits

• Competitive basic salary of £27,500.
• 23 days holiday (rising to 27) with the option to purchase extra leave.
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• Paid day off to volunteer for charity partners or a cause of your choice.
• Company‑matched pension, life assurance, Cycle2Work scheme, 15 weeks fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and more.
• Voluntary benefits tailored to your lifestyle including discounts on retail, socialising, health & wellbeing, travel and technology.
• Access to employee network groups that support an inclusive community.

Equal Opportunities

Capita is a disability‑confident employer committed to providing an inclusive, barrier‑free recruitment process and working environment for everyone. We encourage all candidates to contact us if they require adjustments during the recruitment process. For more information, visit the Capita Careers website.

Next Steps

Select Apply now to fill out a short application that will help us learn more about you.