Trainee Lettings Negotiator

CONNELLS GROUP; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading property management company in Manchester is seeking an enthusiastic Apprentice Property Manager. You will learn to manage a portfolio of properties while providing tenancy administration support in a vibrant environment. Key responsibilities include client communication, overseeing customer service, and maintaining contractor qualifications. If you have strong customer service skills and a proactive attitude, we encourage you to apply for this exciting apprenticeship opportunity.

Benefits

Defined career path

Support for job qualifications

Reward and recognition scheme

Qualifications

• Full UK Driving License and access to own vehicle is required.
• Candidates should have strong customer service skills.
• The ability to stay calm under pressure is essential.

Responsibilities

• Act as a central point of contact managing effective resolution of queries.
• Provide expert advice to branch and customers.
• Oversee customer service ensuring timely works and renewals.

Skills

Strong customer service skills

Confident communicator

Good team player

Ability to stay calm under pressure

Excellent negotiation skills

Excellent planning skills

Good analytical ability

Job description

Apprentice Property Manager

At Slater Hogg & Howison, part of the Connells Group, we're looking for a highly motivated individual to train as an Apprentice and become the next Property Manager to join our fantastic Lettings team in Glasgow. You will be supported to manage a portfolio of properties and provide tenancy administration support services to branches, landlords and tenants and property management.

We take the employment of new talent in to our company very seriously and fully support the Government Apprenticeship Programme. Our commitment to continuous professional development is seen as critical to our success.

We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment.

Key responsibilities of a skilled Property Manager (you will be working towards this as part of the apprenticeship)

• Act as a central point of contact managing the effective resolution of queries from clients and staff
• Provide expert advice to branch and customers particularly in relation to the implications of relevant legislation.
• Maintain central register of contractors and ensure that they have the correct qualifications
• Oversee customer service ensuring works and renewals are carried out in a timely manner and monitor chasing up invoices and inspection of works and Tenancy Agreements
• Monitor workloads in order that deadlines are met and service levels are adhered to.
• Assist with complicated cases and tenancies advising PC, Landlord and Tenant of options along with liaising with Lettings Support Centre and branch

Skills and Experience required to be an Apprentice Property Manager

• Full UK Driving License and access to own vehicle
• Strong customer service skills and confident communicator
• Good team player
• Ability to stay calm under pressure
• Excellent negotiation and influencing skills
• Excellent planning and organisational skills
• Good analytical ability

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.

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