Trainee IT Support Engineer

Morgan Jones Recruitment Consultants; England; Hybrid; GBP 25,000; Full time

Job summary

A tech services company in the UK seeks a Trainee IT Support Engineer. No experience necessary, as full training is provided from day one. This role involves troubleshooting technical issues, handling client requests, and collaborating with a dedicated team. The position offers a hybrid work model after probation, a competitive salary of £25,000, performance bonuses, and profit share, designed for those passionate about technology and eager to learn.

Benefits

Full training

Performance bonuses

Profit sharing

Clear career path

Qualifications

• No prior experience needed, full training provided.
• Ability to handle client service requests effectively.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Handle incoming client service requests.
• Troubleshoot and resolve technical issues.
• Provide top-tier tech support to ensure business efficiency.
• Collaborate with the team for seamless service delivery.

Skills

Love for technology and problem-solving

Confidence in communicating with clients

Organised and proactive

Ability to thrive under pressure

Willingness to gain certifications

Job description

Launch Your IT Career No Experience Needed!

Role: Trainee IT Support Engineer
Location: Hybrid (1 day WFH per week after probation)
Salary: £25,000 + up to £2,500 performance bonus + EO profit share
Hours: 9:00 5:00, Monday Friday

Ready to turn your passion for technology into a thriving career? Join a dynamic, forward‑thinking tech services company where innovation and customer care go hand in hand.

This is your chance to break into the IT industry with full training, clear progression, and amazing benefits. No prior experience? No problem! If you re tech‑curious, customer‑focused, and hungry to learn, we ll give you everything you need to succeed.

What You ll Do

• Be the go‑to hero for incoming client service requests
• Troubleshoot and resolve technical issues across diverse systems
• Help businesses stay secure and efficient with top‑tier tech support
• Collaborate with a passionate team to deliver seamless service

What We re Looking For

• A genuine love for technology and problem‑solving
• Confidence in communicating with clients
• Organised, proactive, and ready to learn
• Thrive under pressure and in a fast‑paced environment
• A great attitude and willingness to gain certifications

Why Join Us?

• Full training from day one we invest in your growth
• Hybrid working after probation
• Performance bonuses and profit share
• A clear career path into IT

If you re ready to kick‑start your IT journey, apply now and take the first step toward an exciting future!