Traffic Management Coordinator

Chevron Traffic Management; Nuneaton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading traffic management organization in Nuneaton seeks a Traffic Management Coordinator. The role involves coordinating logistics, providing excellent customer service, and managing financial records. Candidates should be proficient in Microsoft Office and have strong communication skills. Experience in traffic management is advantageous but training will be provided. Join a team focused on innovation and employee progression with a competitive salary and numerous benefits.

Benefits

Highly competitive salary

Company Laptop and Phone

26 days holiday plus Bank Holidays

Job Security

Company Pension

Employee Assistance Programme

Life Assurance

Paternity Leave

Maternity Leave

Cycle to work scheme

Electric Car scheme

Qualifications

• Ability to work under pressure to meet deadlines.
• Experience in traffic management is preferred but not essential.
• Eagerness to learn and proactive approach.

Responsibilities

• Coordinate logistics and manage picking lists efficiently.
• Attend client meetings and address enquiries effectively.
• Maintain financial records to maximize revenue.
• Keep up-to-date data of contract delivery areas.
• Communicate effectively with clients and internal teams.
• Participate in training to enhance administration skills.

Skills

Proficiency in Microsoft Office Suite

Confidence with Orion/SAP and IT systems

Excellent communication skills

Negotiating skills

Customer-focused attitude

Attention to detail

Job description

Traffic Management Coordinator - Severn Trent Contract

Location: Nuneaton Depot (travel to other depots or customer locations may be required).

Benefits

• Highly competitive salary
• Company Laptop and Phone
• 26 days holiday plus Bank Holidays
• Job Security
• Company Pension
• Employee Assistance Programme
• Life Assurance with a range of other amazing benefits available through an app
• Paternity Leave - paid at full salary for 2 weeks *
• Maternity Leave - paid at full salary for 3 months and ½ salary for a further 3 months *
• Fill Your Boots Rewards - saving an average of £400 per year.
• Access to our Internal Academy
• Career Development and Progression
• Cycle to work scheme
• Electric Car scheme

General hours of work are 42.5 hours per week, with varying shift patterns between 7am and 6pm, including some weekend shifts on a rota basis.

Why Chevron Traffic Management

Chevron TM specialises in the provision of temporary traffic management services throughout the UK, providing physical and digital traffic controls to ensure that works are carried out safely and workers and the general public are safe.

Managing traffic for organisations working within Utilities, Rail, High Speed Network, Local Authorities and Events, we place huge emphasis on our performance and ability to deliver, meet and exceed our clients' expectations. We give expert support from the consultation and design phase, right through to work completion and sign-off.

Responsibilities of the Traffic Management Coordinator

Coordination And Logistics: Responsible for the accurate building, reviewing and creation of picking lists for all work onto our ERP system. Liaison with our client to fulfil capacity efficiently. Schedule out planned and reactive works when required using all tools available to ensure we achieve our contractual SLA's and KPI's measures.

Customer Service: Attend meetings with the team and client, in person and online. Provide information to our clients. Address customer enquiries and resolve issues in a timely and effective manner.

Financial Management: Assist in maintaining financial transactions as part of the job building process to ensure we are maximising our revenue and in line with contractual rates.

Data Management: Maintain accurate and up-to-date records of contract and operational delivery areas.

Communication: Assist in answering calls from the client and customers and direct internally to relevant parties. Maintain effective communication channels with the contract team, supervisors, managers, and operatives to maintain operational efficiencies. Liaising with our client on job-specific requirements and maintaining accurate data on internal and external systems.

Learning And Development: Participate in training sessions to enhance your administration skills. Develop a solid understanding of our contract and services to assist clients effectively. Learn the cross aspects of the contract for assisting in other areas when required.

What Good Looks Like

• Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint).
• Confident to work with Orion/SAP and other IT systems.
• Must be confident in working in a high‑pressure environment and meet tight deadlines/SLA's, where required.
• Excellent communication skills both face‑to‑face and over the telephone.
• Excellent negotiating skills.
• Ability to quickly resolve scheduling and logistics conflicts.
• Ability to complete work tasks with thoroughness, accuracy, and consistency.
• Customer‑focused attitude and a commitment to delivering exceptional service.
• Ability to work independently and as part of a team.
• Eagerness to learn and take a proactive approach to tasks.
• Attention to detail and accuracy in data entry and record‑keeping.

We Would Appreciate

• Traffic management experience, but this is not essential.
• Scheduling & Planning experience, again not essential as full training will be provided.

So, if you want to join a winning team and be part of an innovative organisation which is focused on company growth and employee progression, click on the apply button today.

Ts & Cs apply.

EQUALITY AND DIVERSITY AT CHEVRON

Chevron TM believe the skills, capabilities and talents of our people are the key to our success. We benefit enormously from the diversity and variety of our workforce and are fully committed to maintaining and encouraging this diversity.

The richer the mix of people, skills and cultures, the greater the range of inputs, viewpoints and experiences. Because of this, Chevron TM is fully committed to being an equal opportunity employer, defined by its diversity and opposition to all forms of unlawful and unfair discrimination.

#INDWC