Trading Assistant - Local

Sainsbury’s Group; Chester; On-site; GBP 18,000 - 25,000; Full time

Job summary

A leading retail company in the UK is seeking Colleagues to join their team in Chester. The role involves ensuring the store is ready for customers, assisting with stock replenishment, and providing excellent customer service in a fast-paced environment. Ideal candidates will be friendly, team players with great attention to detail and a passion for helping customers. This position offers various benefits, including discounts, free food, and generous holiday entitlement.

Benefits

10% discount card after four weeks

Free food and hot drinks

Generous holiday entitlement

Pension matching

Shopping discounts and offers

Wellbeing support program

Qualifications

• Friendly and welcoming with genuine enthusiasm for helping customers.
• Happy working in a fast-paced, physical environment.
• Responsible and proactive in solving problems.
• Flexible and prepared to learn new skills.

Responsibilities

• Ensure store readiness for customers.
• Replenish shelves and assist customers.
• Serve customers at checkouts.
• Check quality of fresh products.
• Maintain cleanliness and organization of the store.

Skills

Customer service skills

Teamwork

Attention to detail

Adaptability to fast-paced environments

Job description

Responsibilities

• Working as part of a small team to ensure that all aspects of the store are ready for our customers to provide a convenient and speedy shopping experience
• Collecting stock from the warehouse using heavy roll cages (up to 15KG) to replenish shelves across the store, serving customers on checkouts, supporting with deliveries and keeping the store well‑presented, clean and tidy
• Picking and selecting the best quality products on the shop floor for customers using our On‑Demand grocery ordering service and assisting customers with Click & Collect parcels.
• Always ready to serve our customers brilliantly, supporting with any questions, and proactively offering help
• Build great knowledge about our products, services and promotions to help provide recommendations
• Date checking fresh produce and grocery products

What makes a great Sainsbury's Colleague

• Friendly and welcoming with a genuine enthusiasm for helping customers
• Happy working in a fast‑paced, physical and high energy environment, and thrives in being part of a team
• Takes responsibility for owning tasks and uses initiative to solve problems
• Always prepared to work flexibly and productively to a high standard across the store – you'll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
• Comfortable in learning to use new digital tools and technology to do your job brilliantly
• Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers

Benefits

• Discount card – 10% off at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury's every Friday and Saturday, and 15% off at Argos every pay day
• Free food and hot drinks – provided for Colleagues in all our stores
• Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave
• Pension – we'll match between 4-7.5% of your pension contributions
• Sainsbury's share schemes – buy Sainsbury's shares at discounted prices
• Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
• Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues

Our Commitment to Inclusion

An inclusive place to work and shop. We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . As part our commitment as a Disability Confident Leader, all candidates will have the opportunity to be offered an interview through our online assessment which will prioritise those candidates who achieve the highest score and therefore most closely match the essential criteria for the role. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.