Trading Assistant

Wildfowl & Wetlands Trust; Gloucester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading conservation organization in Gloucester is seeking a Trading Assistant to join their team at Slimbridge Wetland Centre. This role involves welcoming visitors, promoting sales and memberships, and meeting targets that support conservation efforts. The successful candidate will be proactive, have excellent communication skills, and enjoy working both as part of a team and independently. The position is for 20 hours per week with various benefits including generous annual leave and discounts.

Benefits

33 days annual leave (increasing to 38 after 5 years)

Free entry to all wetland centres for family

Free car parking

Colleague discount on shopping and memberships

Cycle to work scheme

Contributory pension scheme

Life Assurance of three times your salary

Employee Assistance Programme

Qualifications

• Enthusiastic and proactive individual with exceptional customer service skills.
• Ability to work independently and as part of a busy team.
• Passion for maximising sales and membership recruitment.

Responsibilities

• Provide a warm and informative welcome to all visitors.
• Work to maximise sales and promote memberships.
• Contribute to the delivery of agreed targets and goals.

Skills

Good communications skills

Ability to work as part of a team

Ability to engage with visitors

Problem-solving skills

Willingness to learn

Education

Basic GCSE qualifications or similar experience

Job description

About The Role

We are looking for enthusiastic and proactive individuals to join our busy trading teams at Slimbridge Wetland Centre. The successful applicant will provide a warm and informative welcome to all our visitors and will work to maximise sales and membership recruitment. They will have a passion for exceptional customer service, and will contribute to the delivery of agreed targets, helping generate profits that support the conservation work of WWT. Trading Assistants may be required to work across visitor services, retail and catering departments, depending on the needs of the organisation. The post we have available is: 20 hours per week working mainly in our visitor admissions area, to include welcoming both member and non-member visitors, and promoting the highlights and key experiences at the centre. The role also includes promoting and selling memberships.

About You

• Basic GCSE qualifications or similar experience
• Good communications skills
• Ability to work as part of a busy team or independently
• Ability to engage with visitors
• Ability to problem solve
• Willingness to learn

Click apply if this sounds like you. We would love to hear from you. We reserve the right to close the advert early if we receive a sufficient number of applications from candidates who meet the required skills and experience. We therefore encourage early applications.

About Us

We’re WWT, and we’re on a mission to restore the super‑powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case. Whether they’re taking a new visitor under their wing, or conducting ground‑breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar. Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from our Employee Assistance Programme

WWT is an equal opportunities employer and all applications will be considered solely on merit.