Trade Counter Sales

Tessenderlo Kerley; Costessey; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading UK civils drainage company is seeking a Trade Counter Sales person for their Norwich Branch. This role involves being the first point of contact for customers, providing product information, and ensuring excellent customer service. Candidates should have a passion for customer service, previous experience in a similar role, and strong communication skills. The company offers a stable career with a competitive salary and benefits.

Benefits

Competitive salary

Contributory pension scheme

Full support and training

Qualifications

• Previous customer service experience
• Excellent communication skills and problem solving abilities
• Professional manner and sound organisational skills

Responsibilities

• Run the day to day processes of the branch
• Provide customers with product and service information
• Advise and assist customers at the Trade Counter

Skills

Customer service experience

Selling ability

Excellent communication skills

Problem solving abilities

Organisational skills

Attention to detail

Job description

Company Description

At JDP, we are the experts in civils drainage and water management. For over half a century we’ve been combining quality products, knowledgeable staff, dedicated delivery, a national branch network and technical assistance to betheone-stop shop for our customers. We continue to experience remarkable growth and stability and this is thanks to our unwavering commitment to excellent customer service and robust business strategy. Following fantastic results in 2024 we continue to go from strength to strength. Our people are at the heart of our operations and we pride ourselves on being a great company to work for!

Job Description

Do you have a passion for customer service? Are you motivated by results? Yes? Then get in touch!

We are actively looking to appoint a Trade Counter Sales person to join the successful team in our Norwich Branch.

If you enjoy working in a fast paced environment where you can really make a difference whilst at the same time ensuring that the last customer of the day receives the same high standard of service as the first, then we may have the perfect opportunity for you!

Your job

In this role the Trade Counter Sales person will often be the first point of contact for customers. Duties involve:

· Run the day to day processes of the branch

· Providing customers with product and service information

· Proactive selling on the telephone

· Advising and assisting customers at the Trade Counter

· Delivering excellent customer service and communication

· Processing enquiries and orders accurately and within the time dedicated by the customer deadline

· Create proactive trade counter promotions to customers to maximise the growth of the branch

Qualifications

Job Requirements:

Previous customer service experience

Selling ability

Excellent communication skills and problem solving abilities

Sound organisational skills

Professional manner

Attention to detail

Knowledge of our range of products & their uses

Desirable:

Good knowledge of computers and MS Office suite

Additional Information

Benefits

• Enjoy a long-term career with a stable and growing UK company, proudly owned by a global group.
• Receive a competitive salary that reflects your skills and contributions.
• Secure your future with our contributory pension scheme.
• Access full support and training to help you thrive in your role.