Trade Counter Customer Advisor

1st Choice Staff Recruitment; St. Neots; On-site; GBP 25,000 - 35,000; Full time

Job summary

A recruitment agency is seeking a Trade Counter Customer Advisor in St. Neots. This full-time role requires engineering experience and excellent communication skills. You will advise customers, manage stock, and provide outstanding service in a face-to-face setting. Join a supportive team with opportunities for growth in a respected engineering business.

Benefits

Friendly, supportive team

Long-term growth opportunities

Part of a respected business

Qualifications

• Engineering or mechanical experience in any sector.
• Excellent communication skills with people from all backgrounds.
• Confidence in customer-facing environments.
• Good problem-solving ability and product knowledge.
• Basic IT and inventory experience.
• Full, clean UK driving licence.

Responsibilities

• Advising customers in person on engineering tools and products.
• Recommending solutions based on customer needs.
• Building rapport with a wide range of people.
• Managing stock levels and placing orders.
• Delivering outstanding service and technical support.

Skills

Engineering experience

Excellent communication skills

Customer-facing confidence

Problem-solving ability

Basic IT skills

Job description

Overview

Trade Counter Customer Advisor – St Neots, Cambridgeshire
£25,000 - £35,000 per year
Full-time Monday to Friday | On-site

We’re proud to be partnering with a well-established business based in St Neots. This thriving company supplies a wide range of products to the engineering and maintenance sectors and is known for its exceptional service and trusted advice. We’re on the lookout for a Trade Counter Customer Advisor with engineering experience from any background – whether it’s automotive, agriculture, plant machinery, manufacturing, or mechanical repair, your product knowledge will be highly valued.

This is a face-to-face position where you’ll be supporting a wide variety of customers – from farmers and tradespeople to estate managers and landowners. You’ll be the go-to person for expert product advice and support.

Key Responsibilities

• Advising customers in person on engineering tools and products
• Recommending the right solutions based on each customer’s needs
• Building genuine rapport with a wide range of people
• Managing stock levels and placing orders
• Delivering outstanding service and technical support

What You'll Need

• Engineering or mechanical experience in any sector (agriculture, cars, plant, etc.)
• Excellent communication skills with the ability to build rapport with people from all backgrounds
• Confidence in a customer-facing environment
• Good problem-solving ability and product knowledge
• Basic IT and inventory experience
• Full, clean UK driving licence to do local deliveries

Why Apply?

• Join a friendly, supportive team that values your expertise
• Long-term opportunity with room for growth
• Be part of a respected and growing business in the engineering trade

Apply today here or email your CV to (url removed) – if you’re practical, personable, and love helping people, we want to hear from you!

Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we’re sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!

1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business