Trade Counter Assistant

Williams & Co.; Worthing; On-site; GBP 23,000 - 28,000; Full time

Job summary

A local plumbing and heating merchant in Worthing is seeking a Trade Counter Assistant to join their busy team. The ideal candidate will be enthusiastic, customer-focused, and eager to contribute to team success. Responsibilities include serving customers, managing warehouse duties, and making local deliveries. This role offers opportunities for training, development, and several employee benefits, including private medical insurance and a contributory pension scheme.

Benefits

33 days annual leave

Training and development opportunities

Discounted shopping platform

Private medical insurance

Employee Assistance Programme

Car leasing schemes

Company discount on products

Contributory pension scheme

Life Assurance

Qualifications

• Experienced in working with tradespeople is highly desirable.
• Passionate about delivering excellent customer service.
• Ambitious to progress and eager to learn.

Responsibilities

• Serve customers on the trade counter and handle enquiries.
• Maintain warehouse including stock rotation.
• Pick orders accurately for delivery.
• Assist with incoming goods and general upkeep.

Skills

Customer service

Communication skills

Team player

Knowledge of plumbing and heating products

Job description

Position: Trade Counter Assistant

Salary: Up to £28,000 per annum DOE

Hours: 40 /week MON-FRI 08:30-17:00 *NO WEEKENDS!

Location: Williams, Unit 8, Timberlaine Industrial Estate, West Sussex, BN14 8ND

*** A full UK Driving Licence is essential for this role ***

If you're interested in working for a company that's been listed for 5 years running on the ‘Top 100 Best Companies to Work For’, then keep reading...

Here at Williams, an independent trade-only plumbing and heating merchant, we're looking for a Trade Counter Assistant to join our busy and friendly team in Worthing!

This is a varied and active role which includes: predominantly serving customers (80%) on the trade counter and over the phone, and occasionally assisting with warehouse duties (10%)and making deliveries (10%)!

If you also have previous exposure of working within a plumbing and heating merchants, builders' merchants or wholesaler, trade counter, DIY, Hardware, or on the tools in the plumbing and heating trade, we would LOVE to hear from you!

Responsibilities

• Predominantly serving on the trade counter and handling incoming enquiries.
• Warehouse maintenance, including stock rotation and general housekeeping.
• Accurately picking orders in preparation for delivery.
• Receiving, checking and storing incoming goods.
• Assisting with the general upkeep of the branch.
• Carrying out deliveries in the local area.
• Processing quotes.

Qualifications

• Experienced in working with tradespeople and knowledgeable of plumbing and heating products (Highly desirable, but not essential).
• An enthusiastic team player wanting to make a positive contribution.
• Keen to support the team with a flexible approach to daily tasks.
• Passionate about delivering excellent customer service.
• Ambitious to progress and keen to learn.
• A great communicator.

Benefits

• 33 days annual leave, increasing with the length of service.
• Training and development opportunities specific to you.
• Discounted shopping platform & gym membership.
• Private medical insurance for the whole family.
• 24/7 Employee Assistance Programme.
• Car leasing & cycle-to-work schemes.
• Company discount on our products.
• Contributory pension scheme.
• Life Assurance.

So what are you waiting for!? Apply to be our NEW Trade Counter Assistant - Today!