Service Manager

Toyota Grantham; Grantham; On-site; GBP 60,000; Full time

Job summary

A leading automotive dealership in Grantham is seeking an experienced Service Manager to oversee operations in the Service department. This role focuses on maximizing departmental performance, ensuring adherence to policies, and providing excellent customer service. Candidates should possess strong team management skills and ideally have a background in the automotive industry. The position offers an OTE of £60,000 along with various benefits, including an annual performance-based bonus and a company car.

Benefits

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Long service and loyalty incentives

Qualifications

• Experience as a Senior Service Advisor, Assistant Service Manager, or a similar role.
• Ability to manage and develop a team effectively.
• Desire to work in a customer-focused environment.

Responsibilities

• Ensure efficient operation of the Service department.
• Maximize departmental performance through the sale of labour, parts, and accessories.
• Plan and forecast sales targets.

Skills

Confidence

Resilience

Drive

Energy

Customer rapport

Job description

We are currently recruiting for a high achieving Service Manager for our Toyota Dealership based in Grantham. The hours of work are Monday - Friday, 8am - 6pm as well as working Saturdays on a rota basis.

Benefits include an OTE of £60,000 and use of a company car.

The position includes the opportunity to earn an annual performance-based bonus of up to £10,000 for exceeding agreed financial plan objectives.

In every aspect of our dealerships the aim is always to exceed customer expectation. Customer care is of paramount importance within this role as you will be leading from the front to ensure that our customers receive the best possible service experience.

Role and Responsibilities

• To ensure the efficient and profitable operation of the Service department
• To maximise departmental performance in line with market potentials through the sale of labour, parts and accessories
• To ensure that all manufacturers policies and procedure are adhered
• Planning, forecasting and delivering sales targets
• Managing and development of the team
• Growing Workshop utilisation and efficiency
• Managing the smooth running and day to day activity of the Service Department

About you

• This role would ideally suit someone who has previously worked as a Senior Service Advisor, Assistant Service Manager, Parts Manager, or as an experienced Service Manager and is looking to Listers for better career and reward opportunities.
• Unlimited confidence, resilience, drive, energy and talent.
• A well-presented individual with a desire, character and attitude to succeed.
• The ability to quickly establish and build rapport with our customers.
• Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.

What we offer

• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicingListers Benefits – discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives