Tiktok Shop Marketplace Manager – 12‑Month Maternity Cover (London)

CVUK; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading marketplace management company is looking for a TikTok Shop Marketplace Manager to oversee growth and trading performance. This role, covering a 12-month maternity leave, is ideal for a proactive individual skilled in social commerce. Key responsibilities include managing TikTok Shop performance, developing trading strategies, and optimizing live shopping experiences. The ideal candidate has proven sales success on TikTok Shop and strong analytical skills. Competitive salary and benefits on offer, including a collaborative working environment.

Benefits

Competitive salary

25 days holiday + bank holidays

Staff discounts across multiple retail brands

Enhanced pension scheme after 12 months

Qualifications

• Proven success driving sales in TikTok Shop or a social commerce marketplace.
• Commercial mindset with strong analytical and financial skills.
• Hands-on, agile approach and ability to execute quickly.

Responsibilities

• Manage and grow performance on TikTok Shop.
• Develop and execute a TikTok-first trading strategy.
• Plan and deliver live shopping experiences.

Skills

Analytical skills

Financial acumen

Communication

Team collaboration

Organisational skills

Job description

We are seeking an experienced and proactive TikTok Shop Marketplace Manager to lead growth, trading performance, and creator-driven commerce while covering a 12 month maternity leave. This role is perfect for someone who thrives in a fast-paced social commerce environment, understands the full ecosystem of TikTok Shop, and knows how to drive revenue through live shopping, creator partnerships, and marketplace optimisation.

Key Responsibilities

• TikTok Shop Ownership
• Fully manage and grow performance on TikTok Shop (with light touch support for eBay if needed).
• Develop and execute a TikTok-first trading strategy focused on revenue growth, conversion, and customer acquisition.
• Build a forward plan of TikTok trading moments, campaigns, and seasonal pushes.
• Live Shopping & Content Commerce
• Plan and deliver TikTok Shop Lives, including:
• Presenter & creator scheduling; Producer coordination; Product selection and run-of-show planning; Post-live analysis and optimisation
• Work closely with marketing to source, brief, and manage creators and affiliates to drive scalable content commerce.
• Monitor trading & performance.
• Own forecasting, budgeting, and trading reports for TikTok Shop.
• Deliver daily and weekly trading actions, promotions, bundles, and performance strategies.
• Optimise product availability, stock flow, and demand with buying and merchandising teams.
• Content, Operations & Stakeholder Management
• Oversee product content, ensuring TikTok Shop listings are high performing, on-brand, and algorithm friendly.
• Manage relationships with external agencies and TikTok partners.
• Work closely with customer service and logistics to ensure smooth operations and marketplace KPIs (delivery, service levels, order accuracy).
• Build strong relationships with TikTok account managers and key platform contacts.

About You

• Proven success driving sales on TikTok Shop or in a social commerce marketplace environment.
• Commercially minded with strong analytical and financial skills.
• Hands-on, agile, and confident executing at speed.
• Excellent communicator with strong interpersonal skills.
• Highly organised with strong attention to detail.
• Comfortable working cross-functionally across teams and time zones.
• A collaborative, proactive team player who isn't afraid to get stuck in.

What's on Offer

• Competitive salary
• 25 days holiday + bank holidays
• Fun and collaborative working environment with social events
• Staff discounts across multiple retail brands
• Enhanced pension scheme after 12 months