Therapy Support Worker - Occupational Therapy and Physiotherapy

East and North Hertfordshire Teaching NHS Trust; Stevenage; On-site; GBP 20,000 - 28,000; Full time

Job summary

A healthcare organization in Stevenage is seeking a Therapy Support Worker to assist in occupational and physiotherapy for patients. This role includes treatment delivery and rehabilitation within the orthopaedic ward, working closely with a multi-disciplinary team. Applicants should have NVQ Level 3 or equivalent in health and social care and experience in a healthcare setting. The Trust values a collaborative environment, ensuring high-quality patient care and support.

Qualifications

• Experience of working in a healthcare environment, such as Therapy Assistant or Health Care Assistant.
• Basic understanding of therapeutic Moving and Handling skills.
• Understanding of the roles of team members.

Responsibilities

• Undertake therapy support work for occupational and physiotherapy.
• Treat patients according to set protocols.
• Work as an active member of the multi-disciplinary team.

Skills

Ability to present information clearly

Ability to communicate effectively

Good organisational skills

Ability to work without direct supervision

Education

NVQ Level 3 or equivalent health and social care qualification

Job description

Overview

Go back East and North Hertfordshire Teaching NHS Trust

Therapy Support Worker - Occupational Therapy and Physiotherapy

The closing date is 11 December 2025

We are recruiting for a Therapy Support Worker - Occupational Therapy and Physiotherapy who share our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

You will be required to undertake therapy support work (for occupational therapy and physiotherapy) to provide treatment and rehabilitation to patients on the orthopaedic wards at the Lister Hospital and to support in the discharge planning of patients.

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

The Therapy Support Worker will undertake specific skilled Physiotherapy and Occupational Therapy support work to aid the rehabilitation of patients within the orthopaedic Therapy service. You may also be required to assist other specialities within the Therapy Service at times.

You will be accepting patients being referred by a Physiotherapist or Occupational Therapist and carry your own patient caseload.

The post holder will treat patients according to set protocols, monitoring patient progression and make minor alterations to patient treatment programmes as required in consultation with the qualified therapy team.

You\'ll also need to work without direct supervision within the Therapy Service undertaking tasks delegated by a qualified therapist.

The successful candidate will be an active member of the multi-disciplinary team to contribute to smooth and effective delivery of the Therapy service.

About us

At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Job responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Person Specification

Qualifications/Training

• NVQ Level 3 or equivalent health and social care qualification

Previous Experience

• Experience of working in a healthcare environment, e.g. as a Therapy Assistant, Health Care Assistant or equivalent.
• Understanding of the post and its duties
• Basic understanding of professional standard.
• Good knowledge of therapeutic Moving and Handling skills.
• Understanding of the roles of the members of the multidisciplinary team.
• Ability to carry out basic therapeutic interventions within the hospital wards and patients\' home as delegated by a qualified member of staff
• Understanding of the need to adhere to policies and procedures

Skills

• Ability to present information, written and orally, in a clear and concise manner.
• Able to keep legible and accurate patient information and records
• Able to communicate effectively with colleagues and members of the public with sensitivity and empathy.
• Able to communicate effectively within a multidisciplinary setting
• Able to instruct patients and carers on a range of therapeutic activities
• Ability to teach patients or colleagues in a group setting

Personal Qualities

• Flexible and efficient.
• Able to work within a team.
• Ability to cope with a variety of tasks.
• Good organisational skills.
• Able to work without direct supervision but under the direction of qualified staff.

Other Requirements

• Understanding of, and commitment to, equality, diversity and inclusion
• Role model our Trust values every day
• Ability to travel easily

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

East and North Hertfordshire Teaching NHS Trust