Therapy Experience Coordinator

BUPA; City Of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading health insurance provider in London seeks a Therapy Patient Coordinator to manage the Therapy Department's administrative tasks. The role includes welcoming clients, handling inquiries, and ensuring accurate financial transactions. Ideal candidates will have strong customer service experience, excellent organizational skills, and the ability to manage stress. The position offers a range of benefits including health insurance, an enhanced pension, and a performance-based bonus.

Benefits

25 days holiday per year

Health insurance

Enhanced pension plan

Annual performance-based bonus

Cycle to work schemes

Qualifications

• Experience of handling money in a business setting.
• Excellent time management and an ability to prioritise.
• Ability to cope with emotional or challenging patients.

Responsibilities

• Ensure a warm and courteous welcome to all visitors.
• Obtain relevant information from clients confidentially.
• Collect payments for treatment and liaise with accounts.

Skills

Customer service experience

Excellent computer skills

Time management

Ability to work independently

Stress management

Awareness of diversity

Job description

A leading health insurance provider in London seeks a Therapy Patient Coordinator to manage the Therapy Department's administrative tasks. The role includes welcoming clients, handling inquiries, and ensuring accurate financial transactions. Ideal candidates will have strong customer service experience, excellent organizational skills, and the ability to manage stress. The position offers a range of benefits including health insurance, an enhanced pension, and a performance-based bonus.