Therapies Clerical Officer | University Hospitals of Morecambe Bay NHS Foundation Trust

University Hospitals of Morecambe Bay NHS Foundation Trust; Kendal; On-site; GBP 20,000 - 25,000; Full time

Job summary

A regional healthcare provider in Kendal is seeking individuals to join their Therapy Administration Team. You will be responsible for welcoming patients, booking appointments, and providing essential administrative support in a healthcare setting. Excellent communication and organisational skills are essential for success in this role. The position may require occasional travel to other sites in the area. Apply before September 22, 2025.

Qualifications

• Excellent communication and organisational skills.
• Experience in administrative support.
• Ability to work in a team-oriented environment.

Responsibilities

• Booking appointments.
• Supporting out-patient clinics.
• Maintaining departmental records.
• Carrying out general office duties.

Skills

Communication skills

Organisational skills

Job description

Overview

We are looking for individuals with excellent communication and organisational skills to join our Therapy Administration Team. Working as part of an integrated support team, you will be based in the reception area of our Physiotherapy Department welcoming patients and visitors to the department and providing administrative support for their appointments. You will be based at Westmorland General Hospital but may occasionally travel to other sites when needed.

You will join our team of experienced administrative and clerical staff. You will utilise your communication skills, working with patients, relatives and staff and will have a positive approach to service improvement.

Responsibilities

• Booking appointments
• Supporting out-patient clinics
• Maintaining departmental records using the clinical electronic record system
• Carrying out general office duties

About the sites

We operate from three main hospitals: Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services. WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses. All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Additional information

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website.

This advert closes on Monday 22 Sep 2025