Theatre Receptionist

Make It Count Marketing; West Midlands Combined Authority; On-site; GBP 10,000 - 40,000; Full time

Job summary

A prominent healthcare provider in West Midlands is seeking a Theatre Receptionist to be the first point of contact for patients and visitors. The ideal candidate should possess excellent communication and time management skills, with previous experience in a healthcare setting being desirable. This role involves greeting visitors, directing them appropriately, and performing general administrative tasks. Join a dedicated team committed to high-quality patient care and personal development.

Qualifications

• Previous experience as a Receptionist in a hospital environment is desirable.
• Good IT skills preferred.

Responsibilities

• Act as the first point of contact for patients and visitors.
• Direct patients and visitors to the appropriate department.
• Manage filing records and answer phone calls.

Skills

Communication skills

Time management

Job description

Overview

University Hospitals of North Midlands is currently unable to provide sponsorship for this role. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship. If you hold a graduate visa, you are welcome to apply for this role; however, UHNM will be unable to offer sponsorship at the end of your graduate visa. You must also have at least six months until your graduate visa expires at the start of your employment for training and operational reasons.

Theatres at County consists of a suite of 7 theatres, a modular unit and an ambulatory unit which cover many different specialities.

We have a post available for a Theatre receptionist and are looking to recruit individuals with passion and vision. Are you the motivated, enthusiastic, energetic person we are looking for?

Responsibilities

• The successful candidate will be the first point of contact, greeting all who come through the doors.
• You will be responsible for ensuring patients, visitors and staff are correctly received and directed into the department.
• The role will also include filing records, answering the phone, relaying information and general administration.

Qualifications

• Previous experience as a Receptionist with a working knowledge of a hospital environment would be desirable.
• If you have previous experience and IT skills, we would like to hear from you. Good communication and time management skills are essential.

About UHNM

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we\'re highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential. UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by our staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

For more information on working for the Trust, please see the attached Job Description and Person Specification.