Tesco Shift Leader - Days - Caerleon Rd Newport Express

Tesco UK; Newport; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading grocery retailer in Newport is seeking a Shift Leader to manage store operations and support a customer-focused team. Responsibilities include shift management, providing excellent customer service, and coaching team members to ensure performance. The role offers guaranteed hours and a competitive hourly rate starting from £14.76. Flexibility and a supportive work environment are key aspects of this position.

Qualifications

• Experience in a leadership role within a retail environment.
• Strong customer service skills.
• Ability to manage and motivate a team.

Responsibilities

• Manage duty shifts and coordinate team operations.
• Provide excellent customer service.
• Coach colleagues and ensure team performance.
• Ensure a safe shopping and working environment.
• Monitor store performance and implement improvements.

Skills

Leadership

Customer Service

Team Coordination

Coaching

Job description

Social network you want to login/join with:

Tesco Shift Leader - Days - Caerleon Rd Newport Express, Newport

Location: Newport, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

7d911d733011

Job Views:

7

Posted:

25.08.2025

Expiry Date:

09.10.2025

Job Description:

Tesco UK • Newport • Apply by 08-May-2025

About the role

Availability Window

• Sun: 06:00 - 15:00
• Mon: 06:00 - 15:00
• Tue: 06:00 - 15:00
• Thu: 14:00 - 23:00
• Fri: 14:00 - 23:00

Pay Rate: Starting from £14.76/hour, increasing to £15.97 for stores inside the M25. Additional payments may apply depending on location.

We offer a minimum of 16 guaranteed hours per week, with options to work fewer hours (minimum 12).

The schedule is based on availability windows, with 3 weeks' notice of shifts. Flexibility in working hours is supported.

Customers are at the heart of everything we do.

As a Shift Leader, you will support store operations, help customers, and lead your team to ensure smooth running of the store. Your responsibilities include:

• Managing duty shifts and team coordination
• Providing excellent customer service
• Coaching colleagues and giving feedback
• Ensuring a safe shopping and working environment
• Monitoring store performance and supporting improvement actions
• Leading by example