Colleague

Tesco PLC; Tendring; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading retail company in Tendring seeks enthusiastic individuals to deliver excellent customer service. As a key team member, you will greet customers, build rapport, and ensure a positive shopping experience. The role offers flexible working hours, benefits like life cover, discounts, and opportunities for growth. Ideal candidates are passionate about service and can work well in a team environment. Must be over 18 to apply.

Benefits

Life cover of five times your pay

Pension with matching contributions up to 7.5%

10% discount on purchases

Free wellbeing services

Inclusive holiday package of 20 days plus personal days

Access to cycle-to-work schemes

Qualifications

• A passion for delivering great service and greeting customers with a smile.
• Ability to build rapport with customers for great shopping experiences.
• Initiative and decision-making for customer satisfaction.
• Good teamwork and communication skills.
• Ability to handle products with care to maintain quality.

Responsibilities

• Deliver excellent customer service and maintain a friendly atmosphere.
• Build strong relationships with colleagues for a cohesive team.
• Stay updated on store performance to drive service and sales.

Job description

Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores inside the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.35 per hour worked. Additional payments may also apply depending on location. It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

Responsibilities

• A passion for delivering great service, greeting customers with a smile, and serving them with pride
• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
• To take the initiative and make decisions that are right for our customers
• Work well within a team and communicate openly with others
• Build relationships with colleagues to create a team spirit, having fun and celebrating success
• Be at work on time, well presented and ready to be a brand ambassador
• Being knowledgeable about your store’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit
• Handling products with care to maintain quality and ensure they reach customers in the best condition
• Being myself, living our values, making everyone feel welcome and always following our policies
• Request flexible working from day one

Benefits

• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Uniform provided and policies to support you for all of life’s moments, big and small
• Get 10% off and 15% at pay day weekends: save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Benefits to suit you, choose what you use "from discounts and shares to cycle to work schemes"
• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Being a colleague in one of our stores means that you will help to serve our shoppers better every day
• You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome
• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you
• Disability Confident employer, we will generally offer an interview to applicants with a disability that meets the minimum criteria for the job
• PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE