Tesco Colleague - Belfast Holywood Express

Tesco; Holywood; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading supermarket chain in Holywood is looking for passionate colleagues to deliver exceptional customer service. You'll be responsible for knowing your customers, serving them with pride, and working across services. Enjoy a starting pay of £12.45 an hour with flexible working hours, holiday benefits, and a commitment to diversity and inclusion.

Benefits

20 days holiday plus additional benefits

Flexible working from day one

Access to wellbeing services

Pension with matching contributions

Qualifications

• Passion for delivering great service and greeting customers with a smile.
• Ability to build rapport and create a positive shopping experience.
• Ability to make customer-focused decisions.

Responsibilities

• Serve customers with passion.
• Be knowledgeable about products in the store.
• Participate in community events.

Skills

Customer service

Teamwork

Initiative

Punctuality

Job description

Overview

Tesco UK • Holywood • Permanent • Apply by 18-Sep-2025

Availability

Availability Window

• Sun: 06:00–13:00
• Wed: 12:00–18:00
• Sat: 06:00–12:30

Pay and hours

Our Tesco Colleague rate of pay starts from £12.45 an hour. Additional payments may also apply depending on location and skills.

It's our policy to offer new colleagues a minimum of 16 guaranteed hours each week. If you would like to work fewer hours (to a minimum of 12), we have opportunities for this too and would still love to hear from you.

Availability and scheduling

The table shows the periods of time in the week we would like you to be available to work—the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; if the times you are available to work match closely but not exactly to the times advertised, we’d still love to hear from you.

Note: You must be over 18 to apply for this role.

What is in it for you

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Flexible working from day one
• Colleague Clubcard benefits
• Access to free wellbeing services and resources
• Life cover and a pension with matching contributions up to 7.5%
• Additional benefits (discounts, cycle to work, shares, etc.) and uniform provided
• Access to colleague networks and an inclusive recruitment process

Responsibilities

• Knowing your customers and serving them with passion and pride
• Being knowledgeable about products and services in the store
• Working across service, picking and replenishment areas as required
• Applying training to work safely, effectively and to serve customers brilliantly
• Making customer-focused decisions and delivering in-store routines
• Participating in seasonal, community and charity events
• Understanding store performance and contributing to service, sales, waste reduction and profitability
• Handling products with care to maintain quality
• Being yourself, living our values, and following policies
• Occasional responsibility for accepting deliveries

Requirements

• A passion for delivering great service and greeting customers with a smile
• The ability to build rapport and create a positive shopping experience
• Ability to take initiative and make customer-focused decisions
• Teamwork and open communication
• Build relationships with colleagues to foster team spirit
• punctuality and presenting yourself as a brand ambassador

About us

Our vision at Tesco is to become every customer’s favourite way to shop, whether at home or on the move. Our core purpose is to serve customers, communities and the planet a little better every day. Serving means more than a transactional relationship; it means acting as a responsible and sustainable business for all stakeholders, communities, and the planet.

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we want you to feel represented and welcome at work. We are a place where Everyone’s Welcome.

We are proud to be accredited Disability Confident Leader and are committed to an accessible recruitment process. For information on accessibility support, please contact us.

Please note: Tesco will recruit only individuals who meet the appropriate age requirements for the role. We may close applications earlier than the advertised end date if needed. For more information about us, please visit www.tescoplc.com