Temporary Shop Manager

The Disabled Workers Co-operative Ltd.; Aylesbury; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading charity organization in Aylesbury seeks a Temporary Shop Manager to lead retail operations, engage the community, and manage volunteers. The role involves stock management, designing displays, and delivering exceptional customer service. Candidates should have retail experience, strong teamwork skills, attention to detail, and proficiency in Microsoft Office. This is a full-time position with a fixed-term contract that offers benefits like 35 days of annual leave and flexible working arrangements.

Benefits

35 days annual leave

Flexible working

Company pension

Excellent training and career development

Wellbeing incentives

Qualifications

• Relevant retail experience or strong desire to develop in a management role.
• Can-do attitude and a strong work ethic.
• Excellent accuracy and attention to detail.

Responsibilities

• Manage daily shop operations ensuring smooth service.
• Process and maintain stock accuracy.
• Design engaging window displays to draw customers.
• Recruit and manage volunteers, fostering a positive atmosphere.
• Deliver exemplary customer service.

Skills

Retail experience

Team-player mindset

Attention to detail

Organisational skills

Proficiency in Microsoft Office

Job description

Overview

Fixed‑term contract for an initial period of three months, with the possibility of extension.

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much‑needed funds to deliver an Equal Future for disabled people and their families.

Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail experience and are looking for the next step in your career?

As Temporary Shop Manager of Scope’s Aylesbury shop, you’ll have autonomy to run your shop using your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be generating and processing stock and designing an eye‑catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding.

Responsibilities

• Take full responsibility for day‑to‑day shop operations, ensuring smooth retail service.
• Generate and process stock, maintaining accuracy and timeliness.
• Design compelling window displays to attract customers.
• Recruit, train, and manage volunteers, fostering a positive team culture.
• Deliver exceptional customer service, placing customer needs first.

Qualifications

• Relevant retail experience, or strong desire to develop in a management role.
• Can‑do attitude, team‑player mindset, and a strong work ethic.
• Excellent accuracy, attention to detail, and strong organisational skills.
• Proficiency in Microsoft Office.

Please explain in your application, with examples, how you can meet these important skills.

Equality, Diversity and Inclusion

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want a workforce that reflects the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post as part of our commitment as a Disability Confident Leader. Let us know in your application that you are applying under the Offer an Interview Scheme (previously the Guaranteed Interview Scheme).

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email us via our website. You can find out more about interview adjustments on the Scope website.

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion. We encourage people of colour and other underrepresented communities to apply and join Scope. We seek to build an accessible, inclusive culture and continually improve our practices.

Scope benefits

• 35 days annual leave
• Flexible working (where we can)
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
• Wellbeing incentives like a discounted gym membership, cycle‑to‑work scheme, and more

Shop hours

Scope Charity Shops are open every day. Full‑time hours are 35 hours a week, working five days out of seven. Part‑time vacancies use a seven‑day rota. Weekend and Bank Holiday cover is required.

Our values

Pioneering, courageous, connected, open, fair. By living our values and trusting each other, we empower our colleagues to make decisions, spark creativity, and drive innovation to create a more inclusive and equitable future.

About Scope

One in four of us in the UK are disabled, and we are a diverse, proud, vibrant community. We campaign to transform attitudes to disability, tackle injustice and inspire action, creating a powerful movement of disabled people, allies, organisations and businesses.