Temporary Service Manager

Sunderland Care and Support Ltd; Sunderland; On-site; GBP 37,000 - 41,000; Full time

Job summary

A community care provider in Sunderland is seeking a Temporary Service Manager to support the leadership and management of care services. The role involves leading teams to deliver person-centred care to vulnerable individuals with complex needs. A starting salary of £37,280 - £40,777, excellent training, and career development opportunities are offered.

Benefits

Excellent training opportunities

Pension scheme

Generous annual leave

Career development opportunities

Qualifications

• Proven experience in care and support services.
• Ability to lead and manage a team.
• Knowledge of CQC and Ofsted standards.

Responsibilities

• Assist the Business Manager in managing community services.
• Lead and supervise supported living services.
• Ensure high-quality service delivery and compliance with policies.

Skills

Team management

Person-centred care

Health and Safety compliance

Effective communication

Job description

Overview

Sunderland Care and Support is a provider of high-quality care to the community of Sunderland. We are passionate about supporting adults with learning disabilities, autism, physical and complex care needs and mental health needs.

We are keen to recruit candidates with integrity who can help us ensure our company values are at the heart of everything we do. Our values are:

• Excellence – deliver the best outcomes and high-quality service through the dedicated effort of every team member.
• Teamwork – Value the contributions of all, blending the skills of individual staff members in partnership and collaboration.
• A good place to work – Enjoying our role each day through enhancing the lives of those we serve, through creative ideas and the unique talents of each employee.

We are looking for Temporary Service Managers who will instil a culture of continuous improvement. You will support the Business Manager with the leadership and management of care and support services. The positions are temporary to cover maternity leave in our Learning Disability division.

You will ensure that personalised care and service is provided to vulnerable people with complex disabilities and the service area/staff team meet all statutory requirements, professional and best practice guidance in accordance with all relevant policies and procedures and Sunderland Care and Support quality standards.

The Role

• Assist the Business Manager in the management of a range of community services or support teams, ensuring balanced workloads and the efficient delivery of the service.
• Support the Business Manager in the management of 24/7 services which respond to emergencies and deliver planned interventions.
• Lead, manage and supervise a team or a range of individual small services within the company’s Supported Living services, providing and promoting person-centred care and support to vulnerable customers including people who have a range of mental health needs, learning and physical disabilities, and require differing levels of support.
• Ensure the effective and efficient management of a high-quality service. You will be responsible to deliver the following: Being responsive to the changing needs of customers; Meeting all Health and Safety requirements; Ensuring all company Policies and Procedures are followed; Meeting all required CQC and/or Ofsted standards; Providing a supportive and rewarding environment to the company employees; Delivering care and support in line with the company; Ensuring good governance of your service area.

What we offer

• A starting salary of £37,280 - £40,777
• Excellent training opportunities
• A pension scheme
• Generous annual leave entitlement
• Career development opportunities
• A positive and rewarding job role and culture

Please ensure you refer to the Job Description and the essential criteria in the Person Specification when completing the online application form, as this information is used to select candidates for interview.

Please note that all communication regarding your application for this post will be sent to the email address that you registered with Northeast Jobs. We will contact shortlisted candidates by email to confirm the arrangements for interview and presentation. Please check your email inbox after the closing date for notification, as you will not be notified by any other means. Please remember to check your junk/spam folder.

If you are successful following the recruitment process any appointment will be subject to two satisfactory references, right to work check, health clearance and an Enhanced DBS check.

For more information on Sunderland Care and Support, please visit our website; https://sunderlandcareandsupport.co.uk