Temporary Sales Associate

L'occitane; Harrogate; On-site; GBP 40,000 - 60,000; Part time

Job summary

A prominent beauty brand in Harrogate is seeking a part-time Temporary Sales Associate to deliver exceptional customer service during the Christmas period. Responsibilities include helping customers, maintaining store standards, and assisting in events. The candidate should possess good product knowledge and meet KPIs. The role offers a competitive hourly wage and staff discounts.

Benefits

Generous staff discount

Product allocation

Real living wage

Qualifications

• Ability to provide exceptional customer service and sell products effectively.
• Understanding of health and safety standards in retail.
• Capacity to meet Key Performance Indicators (KPIs).

Responsibilities

• Provide the highest level of service to all customers.
• Meet/exceed personal KPIs set by management.
• Maintain visual merchandising and store standards.
• Support in customer events and additional tasks.

Skills

Customer service

Product knowledge

Health & Safety compliance

Tools

Point of Sale (POS) system

Job description

Temporary Sales Associate

Department: Boutique

Employment Type: Fixed Term - Part Time

Location: Harrogate

Reporting To: Boutique Manager

Compensation: £12.60 / hour

Description

We have implemented an anonymous job application process. This means that during the initial stages of the application, personal information such as name, gender, age, and ethnicity is not disclosed to the hiring team.

Acting as an ambassador for L’OCCITANE during the Christmas period providing excellent customer service and effective product selling.

Contract Type: Fixed Term Contract up to and including 31st January

Weekly Hours: 8

What Will You Do?

• Always provide the highest level of service to ensure all customers have an exceptional shopping experience
• Consistently meet/exceed your personal Key Performance Indicators (KPI’s) set by the Boutique Manager to contribute to the success of the Company
• Maintain excellent personal product knowledge to effectively advise and recommend products, campaigns and offers
• Support in-Boutique and external customer events
• Adhere to Company policies and procedures at all times. Ensure retail bulletin and other Boutique communications are read and followed in a timely manner.
• Assist in maintaining the visual merchandising standards throughout the Boutique and participate in window campaign changes as required
• Assist in upholding excellent housekeeping standards throughout the Boutique, back office and staff area
• Support the Boutique Management with security and general Health & Safety monitoring
• Performing any other tasks required by Boutique Management to support the needs of the business
• Effectively use the Point of Sale (POS) system to process all transactions without error
• Offer & provide demonstrations (including hand massage) to all customers
• Offer & serve refreshments, including wine on weekends and at special events

What We Offer You!

• Real Living Wage
• Generous staff discount to use on all your favourite L’Occitane products
• Product Allocation