Temporary Customer Support Executive

Designerbird; Portsmouth; Hybrid; GBP 27,000; Full time

Job summary

A recruitment agency is seeking a Customer Support Executive for a temporary role based in Portsmouth. The ideal candidate will have strong communication skills and must have previous customer service experience. Responsibilities include being the first point of contact for clients and managing queries. Benefits include free parking, 25 days holiday, and a potential hybrid working model after probation.

Benefits

Free parking

25 days holiday plus bank holidays

Pension with up to 15% employer contribution

Fabulous location with onsite café

Qualifications

• Previous call centre/handler experience is essential.
• Must have at least 5 years UK residency for security clearance.

Responsibilities

• First point of contact for clients.
• Resolving queries and managing any complaints.
• Updating an inhouse CRM accurately.

Skills

Strong communication skills

Problem-solving ability

Customer service experience

Job description

Overview

Amour Recruitment is excited to be working with a great company based in lakeside, Portsmouth who is seeking a positive Customer Support Executive.

Are you enthusiastic and will always go that extra mile to deliver exceptional customer service? If so, this role is prefect for you!!

Key Responsibilities

• First point of contact for clients
• Resolving queries and managing any complaints
• Responding to a busy inbox and any web-chat queries
• Updating an inhouse CRM accurately, maintaining spreadsheets and any general admin

Personal Requirements

• Previous call centre/handler experience is essential
• Strong communication skills with the ability to solve problems
• Must have at least 5 years UK residency for security clearance

Benefits

• Free parking
• 25 days holiday plus bank holidays
• Fabulous location with an onsite café, shops, hairdressers plus much more
• Pension with up to 15% employer contribution
• Hybrid working offered after probation (3 days in office, 2 at home if wanted)

Please be aware that this is an ongoing Temporary position, expected to run until May 2026.

Hours: Monday to Friday on a shift basis 0800-1630, 0830-1700 or 0930-1800.

Salary: £26,500 plus 5% annual bonus, making the salary £27,825

Our client is arranging MS Teams interviews now, so to secure this fantastic opportunity please submit your CV now or call the team at Amour Recruitment for more details.

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