Temporary Customer Service Admin

Search Consultancy LTD; Birmingham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A recruitment agency is seeking a Customer Service Administrator in Birmingham. The role involves providing reception services, handling enquiries, and assisting with tenancy administration. Ideal candidates should be friendly, professional, and have good organizational skills. The role offers £13.50 per hour with a full-time schedule.

Qualifications

• Must be available for immediate start.
• Experience in customer service is preferred.
• Ability to maintain accurate records.

Responsibilities

• Deliver a warm reception service.
• Respond to enquiries from tenants and partners.
• Assist with property viewings and events.
• Support tenancy administration and agreement generation.
• Manage rent collection and follow up on arrears.

Skills

Friendly and professional demeanor

Strong communication skills

Organizational skills

Customer service experience

Job description

Overview

Job Opportunity: Temp Customer Service Administrator
Location: Birmingham - B7
Start Date: Immediate - Thursday 3rd September
Pay Rate: £13.50 per hour
Hours: 37.5 hours per week (Monday to Friday)
Lunch Break: 30 minutes unpaid
Reporting to: Accommodation Manager

Are you available for work and looking for your next opportunity? One of our clients is seeking a friendly and professional customer service administrator to join their student accommodation team.

Responsibilities

• Deliver a warm, professional, and helpful front-of-house reception service
• Respond promptly to enquiries from prospective tenants, parents, and university partners
• Assist with property viewings, open days, and resident events
• Welcome and coordinate visitors, contractors, and university staff on-site
• Support tenancy administration, including processing deposits and contracts
• Assist with student allocations and generating tenancy agreements
• Monitor and manage rent collection and follow up on arrears
• Maintain accurate office records, databases, and email communications
• Liaise with the Facilities team to ensure timely resolution of maintenance issues
• Support resident check-ins and check-outs
• Help ensure Health & Safety compliance across the site
• Carry out other duties as required by the Accommodation Manager

Equal Opportunities

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age