Temp Customer Service & Admin Coordinator – Stevenage

Tate; England; On-site; GBP 20,000 - 25,000; Full time

Job summary

A recruitment agency based in Stevenage is seeking an experienced Customer Service/Administrator for a temporary 4-month assignment. The role involves responding to customer enquiries via email, letter, and phone, maintaining accurate customer records, and providing high-quality service. Strong administrative skills and proficiency in Microsoft Office are essential. The position is office-based with working hours Monday to Friday from 9:00am to 5:00pm. Benefits include weekly pay, 28 days holiday, and on-site training.

Benefits

Weekly Pay

28 days holiday

Full on-site training

Tate Rewards - including store discounts

Qualifications

• Experience in customer service or administrative roles.
• Ability to provide accurate information and guidance.
• Capable of maintaining customer information and records.

Responsibilities

• Respond to customer enquiries via email, letter, and phone.
• Conduct research on services as needed by customers.
• Participate in team meetings and company policies.

Skills

Strong Administrative skills

Excellent communication skills

Confident telephone handling

Diplomacy and professionalism

Accurate keyboard skills

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

A recruitment agency based in Stevenage is seeking an experienced Customer Service/Administrator for a temporary 4-month assignment. The role involves responding to customer enquiries via email, letter, and phone, maintaining accurate customer records, and providing high-quality service. Strong administrative skills and proficiency in Microsoft Office are essential. The position is office-based with working hours Monday to Friday from 9:00am to 5:00pm. Benefits include weekly pay, 28 days holiday, and on-site training.