Temp Bilingual Arabic/English Speaking Customer Service Agent - Remote

Mulberry Recruitment; Reading; Remote; GBP 20,000 - 25,000; Full time

Job summary

A leading recruitment agency is seeking a Bilingual Arabic/English Speaking Customer Service Agent for an exciting ongoing temporary role. This position is full-time and allows you to work from home. Responsibilities include managing customer relationships and efficiently handling inquiries via email and phone. Candidates should be proficient in both Arabic and English, with a strong background in customer service.

Qualifications

• Proven ability to handle customer inquiries in both Arabic and English.
• Experience in a customer service environment is preferred.

Responsibilities

• Managing the relationship and briefing requirements.
• Answering email and calls in a timely and efficient manner.
• Working with colleagues to run successful campaigns.
• Manipulating data and presenting results to clients.
• Liaising with customers as part of project coordination.

Skills

Bilingual Arabic/English

Customer service skills

Data manipulation

Job description

Overview

Bilingual Arabic/English Speaking Customer Service Agent

Location: Work From Home

Type: Temporary - Ongoing

Hours: Full Time

Our client are looking to recruit Bilingual Arabic/English Speaking Customer Service Agents for their exciting new campaign. This is an ongoing temporary role, working from home, full time.

Responsibilities

• Managing the relationship and briefing requirements
• Answering email and calls in a timely and efficient manner
• Working with colleagues to run successful campaigns
• To manipulate data and present data results to the clients in the required format
• To liaise with customers as part of the project co-ordination processes
• Ability to use own initiative and apply common sense to all work situations