Telesales Team Leader: Coaching for Results

First Recruitment Group; Stoke-on-Trent; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment firm in Stoke-on-Trent seeks a hands-on Telesales Team Leader to motivate and elevate team performance. This role requires interaction with the Telesales team, monitoring productivity, and providing coaching reports. You will be responsible for maintaining standards and achieving new business targets. Ideal candidates should have a Telesales background and prior team leadership experience. Join us to drive sales success in an inclusive work environment.

Qualifications

• Telesales background within a sales environment.
• Experience of leading a team.
• Internet Service Provider (ISP) background is beneficial.

Responsibilities

• Interact and motivate the Telesales team.
• Monitor productivity levels and report to the Sales Manager.
• Provide coaching reports based on performance metrics.
• Manage lunch and break rota for team coverage.
• Maintain individual performance files for Telesales agents.

Skills

Coaching and mentoring

Sales training

Performance monitoring

Team motivation

Data quality management

Job description

A leading recruitment firm in Stoke-on-Trent seeks a hands-on Telesales Team Leader to motivate and elevate team performance. This role requires interaction with the Telesales team, monitoring productivity, and providing coaching reports. You will be responsible for maintaining standards and achieving new business targets. Ideal candidates should have a Telesales background and prior team leadership experience. Join us to drive sales success in an inclusive work environment.