Telesales Person – Car Parts

Glen Callum Associates; Chester-le-Street; On-site; GBP 24,000 - 29,000; Full time

Job summary

A dynamic and growing Motor Factor company is seeking a Telesales Person to assist customers with car parts over the phone. The role focuses on providing expert advice, processing orders, and managing stock efficiently. Ideal candidates will have solid knowledge of automotive products and strong communication skills. This position includes a salary of up to £29K, bonus, pension, and 28 days of annual leave. Interested applicants should send their CV to Robert Cox at the company.

Benefits

Bonus

Pension

28 Days Annual Leave (Including Bank Holidays)

Qualifications

• Solid knowledge of car parts and accessories.
• Experience in a Motor Factor environment is a distinct advantage.
• Exceptional telephone manner and strong communication skills.

Responsibilities

• Advise customers over the phone on the sale of car parts, accessories, and specialist automotive products.
• Process orders through automated systems and ensure accurate dispatch.
• Manage stock levels to ensure orders are fulfilled efficiently.

Skills

Knowledge of car parts and accessories

Strong communication skills

Customer service orientation

Team collaboration

Tools

MAM software

Microsoft Excel

Microsoft Word

Job description

Telesales Person – Car Parts

We are a dynamic and growing Motor Factor specialising in a wide range of car parts , accessories , and automotive products . Due to expansion, we are looking for a dedicated Internal Car Parts Sales Advisor / Telesales Professional to join our friendly and supportive team. This is a telephone-based, non-customer-facing role where you’ll assist customers over the phone with their automotive parts needs, providing expert advice and ensuring timely order fulfilment.

Location : Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington

Salary : Up to £29K Basic + Bonus + Pension + 28 Days Annual Leave (Inc. BH)

Key Responsibilities :

• Advise customers over the phone on the sale of car parts , accessories, and specialist automotive products.
• Process orders through automated systems and ensure accurate dispatch.
• Manage stock levels to ensure orders are fulfilled efficiently.
• Work closely with the team to achieve sales targets and maintain excellent customer service.
• Provide support across other areas of the business as needed.

Ideal Candidate :

• Experience : Solid knowledge of car parts and accessories.
• Motor Factor Background : Experience in a Motor Factor environment is a distinct advantage.
• Computer Literate : Proficiency in email, Word, Excel; experience with MAM software is advantageous.
• Customer Service : Exceptional telephone manner and strong communication skills.
• Team Player : Able to collaborate and support colleagues as required.

How to Apply :

To apply for this exciting role, please send your CV to Robert Cox at Glen Callum Associates Ltd at [e-mail] or call 07398 204832 for more information.

Job Ref : 4241RC