Telesales Manager

CKB Recruitment Ltd; Stockton-on-Tees; On-site; GBP 35,000 - 40,000; Full time

Job summary

A successful insurance broking group in Stockton-on-Tees is seeking a Telesales Team Manager to lead their growing team. The role involves managing team performance, setting sales targets, and overseeing recruitment as the team expands. Candidates should have a strong background in sales or customer service, with the ability to thrive in a fast-paced environment. The salary is £35-40k plus bonuses, along with generous benefits including 25 days annual leave and a pension scheme.

Benefits

25 days paid annual leave + Bank Holidays

Death in Service (3 x Salary)

Regular Company parties

Free eye test and contribution towards glasses

Employee Assistance Programme

Pension Scheme

Cycle to Work Scheme

Qualifications

• Experience leading a team in a KPI-driven environment.
• Proven track record in sales or customer service roles.
• Ability to manage performance and set targets.

Responsibilities

• Manage and lead the telesales team.
• Set weekly and monthly sales targets.
• Recruit and onboard new team members.

Skills

Team leadership

Sales target achievement

Performance monitoring

Job description

Overview

Do you have experience leading a team in a fast paced KPI driven environment within sales or a high workload customer service environment? We have a fantastic opportunity for you to join a successful insurance broking group that is owner led and offers a genuinely great place to work for those who wish to progress their career. It is an exciting time to join them in their Stockton office as they have lots going on and big plans for the future. As part of these plans, they have been growing their business development team (which now sits at 8) and are looking for someone who can manage and lead this team forward.

Responsibilities

• Manage the telesales team, monitor team and individual performance, set weekly and monthly sales targets, compile and present reports, and lead by example where necessary.
• Call and secure prospects and report into the Head of Sales & Marketing of the group.
• Plan for growth to 12 team members over the next 6 months, including recruitment of new staff and involvement in interviewing and decision making on hires.

Salary and Hours

Salary on offer is £35-40k basic plus bonus (circa £5k pa). Office hours are Monday to Friday, 9am – 5pm, with flexitime options (8am-4pm, 9am-5pm or 10am-6pm).

Benefits

• 25 days paid annual leave + Bank Holidays
• Death in Service (3 x Salary)
• Regular Company parties (examples include boat parties, masquerade balls)
• Free eye test and contribution towards glasses
• Employee Assistance Programme, with access to an Online GP for you and your family
• Pension Scheme
• Cycle to Work Scheme

If you would like to discuss this role in more detail, please contact Kieran at CKB Recruitment