Telecoms Telesales Consultant

Immediate Response Recruitment LTD; Birmingham; On-site; GBP 31,000; Full time

Job summary

A well-known recruitment agency is seeking a Telecoms Telesales Consultant in Birmingham. This position offers a basic salary of £21,000 with uncapped commission, allowing high performers to earn over £40,000 annually. Candidates should have previous outbound sales experience and the ability to overcome objections. The role involves upselling services, arranging appointments, and maintaining customer satisfaction. A supportive work environment with team competitions enhances employee engagement.

Qualifications

• Must have previous outbound sales experience.
• Ability to work as a team to achieve targets is essential.
• Self-motivated and able to achieve sales targets.

Responsibilities

• Make contact with existing companies and promote additional services.
• Upsell other areas of the business.
• Arrange appointments for the field sales team.
• Ensure customer satisfaction with current packages.

Skills

Previous outbound sales experience

Ability to overcome objections

Resilient

Self motivated

Driven and motivated

Tools

Salesforce

Job description

Immediate Response Recruitment are proud to be working with a fantastic well known company based in Birmingham. My client is a market leader within it's sector and looking to expand their telesales team.

This is a fantastic opportunity to work for a market leader and be proud to work for a company who offers an amazing salary/commission and working environment.

Salary £21,000 basic uncapped commission but on target earnings are £31k, however there are a number of people achieving the £40k+ salary a year.

Hours Monday to Friday 8.30am to 5.30pm or 9am to 6pm. The team are friendly and helpful and promote people to do well, they also have star of the day, weekly competitions and team nights out.

The Role of Telecoms Telesales Consultant

• Making contact with existing companies and clients and promote additional service
• Up sell other areas of the business
• Arrange appointments for field sales team to go out and complete sale
• Customer service, ensure customer is happy with current packages and services to then encourage additional products.
• Utilise salesforce system to ensure information is captured correctly
• Build pipeline business and managing time appropriately
• Take inbound calls from current customers, or your own customers regarding the service and products
• Liaise with outdoor senior management to understand and obtain business awareness and to discuss new large clients and create a strategy to convert.

What do you need - Telecoms Telesales Consultant

• Previous outbound sales experience
• Ability to overcome objections and set backs, and work as a team to achieve personal and team targets
• Resilient
• Self motivated and ability to work on your own initiative to achieve targets
• Driven and motivated and able to achieve sales targets

There will be a 2 stage interview for this role with immediate starts available.

Stage 1

You will sit with the team and listen into calls to obtain a full understanding of the role. You will then have to complete a psychometric test along with a numeracy and literature test. The final stage will be a short conversation regarding the role and some questions around your previous experiences.

Stage 2

will be a more in-depth interview and based around a competency style interview looking to draw out examples of past sales experiences.

Start date is looking to be the 13 TH May 2019, interviews will be taking place over the next few weeks.