Technology Transformation Manager

Primark Stores Limited; Reading; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading retail company in the UK is seeking a Technology Controls Manager to lead technology assurance activities and enhance auditing processes across internal and external environments. This role involves strategic planning, stakeholder engagement, and fostering a culture of compliance and improvement. Ideal candidates should have extensive auditing experience, strong leadership skills, and the ability to collaborate across various functions. The position is based in Reading, England, and is vital for advancing significant business developments.

Qualifications

• Extensive experience in technology assurance and auditing.
• Knowledge of risk-based auditing across core IT processes.
• Ability to design and deliver technology assurance strategies.

Responsibilities

• Lead and coordinate technology assurance activities across audits.
• Plan, track, and communicate assurance timelines to stakeholders.
• Support control discovery and alignment with financial controls framework.

Skills

Technology assurance

Auditing

Stakeholder management

Communication

Project management

Job description

Overview

Technology Controls Manager

Because we strive to put people first. Culture, our way.

Technology at Primark

Our technology team is actively shaping the next wave of advancements. Engaged with innovative initiatives, your expertise will propel our business into the future. Collaborating with a creative team of tech enthusiasts, you’ll contribute your unique skills to fuel our technological advancements.

What You’ll Do

What You’ll Do as a Technology Controls Manager

• In your role, you’ll collaborate with different people across a range of skillsets. Here’s a flavour of your day-to-day:
• Lead and coordinate technology assurance activities across internal audit, external audit, and financial controls, ensuring a holistic view of IT control effectiveness and managing audits through their full lifecycle.
• Plan, track, and communicate assurance timelines to Primark Tech, enabling effective resource planning and providing regular status updates and escalations to Technology Leadership.
• Own and oversee IT General Controls (ITGCs), including UK ACE SOC ITGC testing, management control attestations, and advising on control design and deployment aligned with risk appetite and regulatory requirements.
• Support control discovery, dependency mapping, and alignment with the parent company’s financial controls framework, collaborating closely with Internal Controls and reporting outcomes.
• Drive audit outcomes and continuous improvement, including leading audit status meetings, participating in audit close meetings, tracking actions, and leveraging innovative tools to enhance reporting and remediation effectiveness.
• Build capability and relationships across Technology, maintaining strong stakeholder engagement, staying current on audit methodologies and regulations, delivering training to management, and acting as a proactive agent of change.

What You’ll Bring

Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:

• Extensive experience in technology assurance and auditing, with strong knowledge of risk‑based auditing across core IT processes (e.g. access management, change management, IT operations) in large, complex environments.
• Deep understanding of IT control frameworks, governance, and regulation, including how technology supports financial and operational systems, with awareness of retail industry risks and control requirements.
• Proven ability to design and deliver technology assurance strategies, aligning audit programs with organisational goals, risk appetite, and regulatory expectations.
• Strong leadership, influencing, and stakeholder management skills, with a track record of driving change, gaining trust at all levels, and collaborating effectively across cross‑functional teams.
• Excellent project, communication, and decision‑making capabilities, including planning and delivering audits, presenting complex risk concepts clearly, prioritising workloads, and meeting time‑sensitive deliverables.
• High personal integrity and problem‑solving mindset, demonstrating sound judgement, ethical standards, commitment to compliance, strong team values, and the ability to coach and train others in assurance and risk management.

Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.

About Primark

At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we\'re Caring and always strive to put people first. We\'re also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.

If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss.

Our fashion isn’t one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.

If you require extra support at any stage of the selection process, please get in touch with our team at [e-mail].

REQ ID: JR-3350