Technology Project Manager

B&Q plc; Eastleigh; Hybrid; GBP 50,000 - 65,000; Full time

Job summary

A leading home improvement retailer is seeking a Technology Project Manager to oversee the delivery of technology initiatives across supply chain and logistics. This role involves collaboration with cross-functional teams to ensure project success and alignment with business goals. The ideal candidate will have experience in project management, strong communication skills, and a focus on delivering value. Competitive salary and comprehensive benefits are offered, including hybrid working options.

Benefits

Pension scheme

Health benefits

Holiday allowance

Diversity and inclusion programs

Employee Assistance Programme

Qualifications

• Proven ability to deliver technology projects in complex environments.
• Strong planning and organisational skills with the ability to manage dependencies.
• Experience in a matrix organisation and product-led teams.

Responsibilities

• Drive successful delivery of technology initiatives across supply chain and logistics.
• Collaborate with cross-functional teams to translate business needs into projects.
• Oversee day-to-day management of project workstreams.

Skills

Project management

Stakeholder management

Agile methodologies

Communication skills

Problem-solving

Tools

Google Analytics

Project management software

Job description

Overview

Permanent up to £65,000 + Pension + BUPA + ShareSave + 6.6 weeks holiday + Hybrid Working (2/3 days per month in the office). Southampton, Store Support Office.

We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they'll love. Join us as a Technology Project Manager and you'll be a big part of this.

Role Purpose: Reporting to the Head of Product, Supply Chain & Fulfilment, the Technology Project Manager is accountable for driving the successful delivery of technology initiatives across our supply chain, logistics and customer service operations. This role will ensure that projects are delivered on time, within scope, and deliver value to our business and customers. The project manager will collaborate closely with cross-functional teams and stakeholders across B&Q and Kingfisher Technology, as well as our external vendors to translate business needs into actionable project plans, manage risks and dependencies, leading initiatives through to delivery.

Responsibilities

• Define, shape, and scope project requirements in collaboration with stakeholders and product teams (where applicable).
• Develop and secure approval for business cases, working closely with sponsors, business project managers and technology delivery teams.
• Oversee the day-to-day management of one or more concurrent project workstreams, ensuring effective planning, forecasting, milestone tracking, status reporting, and budget management.
• Coordinate with IT teams, business stakeholders, and external vendors throughout the project lifecycle to deliver upgrades, rollouts, deployments, or other technology initiatives.
• Ensure deliverables align with customer expectations by supporting requirements gathering, sign-off, and testing activities.
• Identify, assess, and manage project risks, issues, dependencies, and scope changes, ensuring timely resolution.
• Communicate project status, progress, and key updates to relevant stakeholders, providing clear insights to aid decision-making.
• Clearly define and communicate roles and responsibilities within the project team, leading and motivating the team to achieve project goals.
• Ensure all solutions delivered are fit for purpose, supportable, and meet agreed standards.
• Operate within established governance frameworks, managing project finances and accurately forecasting budgets, while overseeing the impact of any changes on schedule, scope or costs.
• Contribute to the Kingfisher Delivery chapter and help share best practice and support the wider delivery community.
• Demonstrated experience delivering technology projects across a range of areas, such as on-premise, cloud or hosted infrastructure especially within Supply Chain, Warehouse, Logistics or Customer Service technology.
• Experience of working in a matrix organisation, and in product-led or agile delivery teams.
• Proven ability to deliver both technical and non-technical change in complex environments and operations.
• Strong planning and organisational skills, with the ability to manage dependencies and prioritise effectively.
• Excellent communication and stakeholder management skills, with the ability to engage and influence at all levels across technical and non-technical audiences.
• Strong teamwork and interpersonal skills, fostering effective collaboration across business and technology teams.
• High level of self-motivation, energy, and adaptability.
• Customer-focused mindset, ensuring solutions deliver real business value. Experience with in-store operations and associated Digital Products, in particular experience with B&Q and .com+ is desirable.
• In-depth experience of digital product management, governance models and delivery frameworks.
• Strong overall knowledge of application capabilities, integration, development methodologies and industry best practices.
• Experience of significant transformation leadership and management.
• Good understanding of product design framework, methodologies and user research.
• Well-seasoned strong communication and presentation skills at all levels of a business.
• Track record of being a structured problem solver able to see, develop and focus on the bigger picture.
• Experience of team and line management.
• Working in an agile environment with matrix management.
• Clear understanding of development frameworks, code management and operation of underlying infrastructure.
• Knowledge and understanding of web analytics and optimisation solutions, especially Google Analytics.
• Demonstrable evidence of building relationships and influencing across work levels, up to and including Board level.
• Capable of representing B&Q at external events.
• Be a product thought leader and help to embed a product culture in B&Q.
• Comfortable navigating and simplifying ambiguity.

What's in it for me?

As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!

To support you during the application or interview process, please contact [e-mail] for any recruitment adjustments.