Technical Trading Standards Officer

London Borough of Barnet; City Of London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A local government council in the City of London seeks a Technical Trading Standards Officer to protect consumers and ensure compliance with regulations. In this dynamic role, you will investigate complaints, conduct inspections, and prepare legal cases. Candidates should have a Trading Standards or Consumer Affairs qualification, with at least three years of relevant experience and excellent communication skills. This position offers a supportive work environment with flexible working options, generous benefits, and a commitment to employee well-being.

Benefits

Access to the Local Government Pension Scheme

Work‑life balance options

Lifestyle discounts from major retailers

Broad range of payroll benefits

Excellent training and development opportunities

Qualifications

• Minimum 3 years’ experience in a regulatory or investigative role.
• Ability to manage caseloads and draft accurate legal documents.
• A driving licence is desirable.

Responsibilities

• Investigating complaints and suspected offences using statutory powers.
• Conducting inspections and sampling goods for compliance.
• Leading intelligence‑driven enforcement activities, including test purchases.
• Preparing legal cases and presenting evidence in court.
• Advising businesses and consumers on compliance and rights.

Skills

Strong knowledge of relevant laws and enforcement procedures

Excellent communication and negotiation skills

Competence in Microsoft Office and data systems

Education

Trading Standards or Consumer Affairs qualification

Job description

Do you want a career where every day you protect consumers, champion fairness, and make a real impact? Join our dedicated Trading Standards team and help shape a safer, fairer marketplace for residents, businesses, and visitors.

About the Role

As a Technical Trading Standards Officer, you will deliver professional services that safeguard health, wellbeing, and consumer rights. This is a varied and challenging position where no two days are the same.

Your Responsibilities

• Investigating complaints and suspected offences using statutory powers
• Conducting inspections and sampling goods for compliance
• Leading intelligence‑driven enforcement activities, including test purchases
• Preparing legal cases and presenting evidence in court
• Advising businesses and consumers on compliance and rights
• Staying up to date with legislation and best practice

We're looking for someone with

• A Trading Standards or Consumer Affairs qualification (or willingness to achieve this in post)
• Minimum 3 years’ experience in a regulatory or investigative role
• Strong knowledge of relevant laws and enforcement procedures
• Excellent communication and negotiation skills
• Ability to manage caseloads and draft accurate legal documents
• Competence in Microsoft Office and data systems
• A flexible, adaptable approach and commitment to high standards
• A driving licence is desirable.

About Barnet Council

Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centres, vast green spaces, and diverse communities all help make it a wonderful place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. Our staff are committed to Our Values (Caring, Learning to Improve, Inclusive, Collaborate).

About the Directorate

The Assurance and Public Protection directorate ensures democratic accountability of council services. The directorate works together to monitor and ensure compliance and provide assurance that Barnet is an engaged and effective council that protects the public purse. They provide enforcement services that engage and protect residents and businesses to support a safer and healthier borough. In the Assurance and Public Protection directorate, we are committed to the work we do and the difference we make to residents and customers of Barnet every single day.

Benefits & Incentives

• Access to the Local Government Pension Scheme, which provides a guaranteed income in retirement and security for dependents
• Work‑life balance options may include hybrid working, flexitime, job share, home working, part‑time
• A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more
• Broad range of payroll benefits including cycle‑to‑work, eye care vouchers, travel and gym membership
• Excellent training and development opportunities
• Employee well‑being training programs, including confidential employee assistance
• We embrace all forms of flexible working (including part‑time, compressed hours, and hybrid working) and are committed to offering employees a healthy work‑life balance.