Technical Systems Analyst

Unisys; England; On-site; GBP 40,000 - 55,000; Full time

Job summary

A financial services technology provider is looking for a proficient System Analyst based in Milton Keynes. This role involves ensuring system reliability and performance, acting as a liaison between the client and internal teams, and supporting system documentation. The ideal candidate will have a background in IT, strong analytical skills, and experience in software support. Willingness to adapt and learn new technologies is essential. Occasional travel to client sites will be required.

Qualifications

• Experience in systems administration or software support is a plus.
• Understanding of system performance and capacity planning is essential.
• Willingness to learn and adapt to new technologies.

Responsibilities

• Measure and monitor system capability and performance across platforms.
• Liaise with the client and internal teams to resolve issues.
• Support system availability and reliability through incident remediation.
• Create and maintain system documentation including network diagrams.
• Assist in evaluating client hardware/software requests.
• Coordinate delivery of system-related projects and updates.

Skills

Technical IT skills

Analytical abilities

Problem-solving abilities

Communication skills

Stakeholder management

Proficiency in Microsoft Office (Excel)

Education

BA/BS in IT, Computer Science or related field

Job description

Overview

We are seeking a technically proficient and client-focused System Analyst to support performance capability management across key systems. This role will serve as the primary point of contact for a long-standing financial services client, ensuring system reliability, performance measurement, and technical support across various platforms. The role is based in Milton Keynes with ad hoc travel (1-2 times per month).

Responsibilities

• Measure and monitor system capability and performance across multiple platforms (e.g., Linux, Windows, Mainframe).
• Act as the main liaison between the client and internal teams, ensuring timely resolution of issues and proactive system enhancements.
• Support system availability and reliability through incident remediation, compliance checks, and operational improvements.
• Create and maintain system documentation including network diagrams and configuration records.
• Assist in evaluating client hardware/software requests for performance and cost-effectiveness.
• Coordinate with stakeholders to ensure smooth delivery of system-related projects and updates.
• Travel to client sites on an ad hoc basis (1-2 times per month) as required.

Qualifications

• Good technical IT skills, ideally with exposure to systems administration or software support.
• Understanding of system performance and capacity planning.
• Strong analytical and problem-solving abilities.
• Excellent communication and stakeholder management skills.
• Proficiency in Microsoft Office tools, especially Excel.
• BA/BS degree in IT, Computer Science, or related field, or equivalent experience.
• Willingness to learn and adapt to technologies and environments.
• Desirable (but not essential): Exposure to system infrastructure principles.
• Familiarity with banking or financial systems.
• Experience with ClearPath or similar mission critical systems.