Technical Systems Administrator - Luton REF832

Interface Recruitment UK; Luton; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment firm in Luton is looking for a Technical Systems Administrator to join their Infrastructure and Security Team. The role offers a hybrid working environment with a minimum of 1 day in the office. The candidate will interact with all departments, responding to server and network operations, managing new hardware, and assisting with technical queries. A minimum of 5 years relevant experience in network design and infrastructure management is required. This position provides opportunities for ongoing learning and growth within the company.

Qualifications

• Significant experience designing and configuring networks, including VLANs and routing.
• Good experience of setting up and managing Hyper-V clusters.
• Experience of Office365 cloud configuration and management.
• Experience managing Active Directory users and groups.

Responsibilities

• Provide a Technical Response to all internal users related to Server and Network operations.
• Commission and deploy new Server and Network hardware.
• Maintain the software used in the provision of services.
• Assist with routine maintenance processes such as Patching and Software Updates.

Skills

Designing and configuring networks

Managing modern Hyper-V clusters

Office365 configuration

Microsoft Azure management

Active Directory management

Troubleshooting network issues

Ability to work out of hours

Tools

Powershell

VMware vSphere

Veeam Backup and Replication

Juniper and Extreme Networks

Job description

Overview

We are looking to recruit a Technical Systems Administrator to join our Infrastructure and Security Team in the Bedfordshire Office. The role supports a hybrid working policy with a minimum of 1 day in the office and remote work otherwise. The successful candidate will interact with all departments, handle multiple work streams, and contribute to internal software, hardware and network issue resolution. After a period of training, the candidate is expected to grow and contribute to distributed Managed Service environments.

Responsibilities

Duties include:

• Provide a Technical Response to all internal users related to Server and Network operations.
• Commission and deploy new Server and Network hardware.
• Understand and maintain the software used in the provision of services such as Email, Proxy / Web Services and security.
• Provide assistance with routine maintenance processes such as Patching, Software Versions and Anti-Virus updates.
• Use an Internal Call Management system to manage workload and provide responses to end users.
• Provide a Technical Response service for other departments for queries related to the Managed Service and its operation.
• Responsibility for the completion of Managed Service scheduled tasks defined within the Service Level Agreements.
• Provide 3rd Line assistance to the Client Services and Service Delivery Teams for high priority issues.
• Provide services, outside of core working hours, to ensure the continued operation of the Internal Infrastructure and Managed Service operations. Over the course of a typical year we would expect the average to be less than 4 hours per month.

Requirements

The candidate must possess all of the following:

• Significant experience designing and configuring networks, including VLANs, routing, switch configuration and working with network suppliers of MPLS and similar networks
• Good experience of setting up and managing modern Hyper-V clusters, including Switch Embedded Teaming and virtual networking
• Experience of Office365 cloud configuration and management
• Experience with Microsoft Azure configuration and management
• Experience managing Microsoft Active Directory users, groups and computers
• Experience trouble-shooting network issues - Experience with backup processes
• Ability to work out of hours when necessary
• A minimum of 5 years relevant experience

The candidate would ideally also have:

• Experience of Powershell scripting
• Experience creating network diagrams and other IT documentation
• An Understanding of ISO27001 Security Standards and operational guidelines
• Experience setting up and trouble-shooting Group Policy
• Experience of VMware vSphere management
• Veeam Backup and Replication
• Microsoft Sharepoint implementation and management
• Experience of using ticketing systems
• SAN and NAS maintenance
• Juniper and Extreme Networks configuration experience

About the company

We are an employee-owned software development and services provision company that has seen constant growth over the last few years. We are now looking to recruit a multi skilled technical specialist to join our existing Infrastructure and Security Team.

Work arrangement and expectations

The company provides a hybrid working policy allowing for a minimum of 1 day a week in the office and remote work otherwise. The role will be in a busy department where skills and knowledge are in constant demand across the business. The work will be varied, fast paced and involve ongoing learning and growth to support internal software, hardware and network issues and managed service environments.

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