Technical Support Officer

Brackenberry; Esher; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local authority in Elmbridge seeks a Technical Support Officer for a 6.5-month contract, likely extending. Responsibilities include providing administrative and technical support, managing planning applications, and delivering reports. Candidates should have relevant education and experience in public service. The position offers a pay rate of £27.00 to £35.65 per hour and emphasizes immediate availability and the right to work in the U.K.

Qualifications

• Completed education relevant to administrative duties is essential.
• Broad understanding of Government guidance related to Planning Compliance is desirable.
• Experience in frontline service interacting directly with the public is highly desirable.

Responsibilities

• Produce officer reports, decision notices, and committee agendas.
• Support validation and registration of planning applications.
• Record and process daily payments and refunds.
• Manage appeals process and complex legal requests.
• Produce weekly management reports.

Skills

Administrative support

Public interaction

Data management

Technical drawing understanding

Education

Relevant education and training for administrative duties

Tools

IT software packages

Job description

We are working closely alongside with a local authority in Elmbridge t o assist with the appointment of a Technical Support Officer on a 6.5 -months contract highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay

27.00 - 35.65 per hour

Summary

The Technical Support Officer is a key member of the Business Support team providing essential administrative and technical assistance to the entire Planning Services department including Development Management Planning Policy Heritage Landscape Tree Teams and Compliance. The role involves managing the flow of planning applications maintaining public records and ensuring high-quality professional service for residents and stakeholders. Depending on experience the role may scale to higher grades (Scale 5 or 6) involving more complex technical checks legal requests and supervisory duties.

Responsibilities

• Produce officer reports decision notices and committee agendas including PowerPoint presentations for public meetings.
• Carry out basic tasks to support the validation and registration of planning applications including printing and distributing correspondence.
• Record and process daily payments and refunds and place internal or external purchase orders.
• Perform comprehensive technical and financial checks as part of the validation process for complex applications.
• Administer the appeals process and manage more complex legal and Freedom of Information requests.
• Produce weekly management reports and formal press notices.

Qualification

• Evidence of completed education and training relevant to administrative duties is essential.
• A broad understanding of Government guidance related to Planning Compliance Trees and Heritage is desirable.

Essentials

• Must be capable of delivering administrative clerical or technical support in a professional environment.
• Experience working in a frontline service interacting directly with the public is highly desirable.
• Ability to use IT software packages effectively to record and manage data across various activities.
• The ability to understand technical drawings and plans sufficiently to carry out registration duties is desirable.

Please note

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K

Disclaimer

Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary though opening assignments can be and often are extended by clients on a longer term basis and can sometimes become permanent.

Important

We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

Key Skills

• Children Activity
• Baan
• English Language
• Accounting And Auditing
• Database
• Dynamics

Employment Type

Full Time

Experience

years

Vacancy

1