Technical Support Engineer (Smart Home Technology)

Ernest Gordon Recruitment Limited; Theale; On-site; GBP 35,000 - 45,000; Full time

Job summary

A recruitment agency is seeking a Technical Support Engineer to work with a global leader in smart home technology in Theale. The role offers ample training and the opportunity for progression, including potential international travel to meet the team. Ideal candidates should have a strong interest in technology or engineering and excellent communication skills. This position is perfect for tech-savvy individuals looking to start or elevate their career in a cutting-edge industry.

Benefits

Training

Paid International Travel

Career Progression

Qualifications

• Keen interest in Tech or Engineering.
• Ability to clearly communicate via telephone.

Responsibilities

• Work with the current Technical Support Manager to solve complex issues.
• Remotely help electrical engineers install the smart home system.
• Work through around 40 tickets per day.
• Attend regular training to become a smart home expert.

Skills

Interest in Tech or Engineering

Clear Communication Skills

Job description

Technical Support Engineer (Smart Home Technology)

Theale

£35,000 - £45,000 + Training + Paid International Travel + Progression

Are you a Technical Support Engineer that is interested in working in a global business that is revolutionizing the smart home industry? Do you want to work with an exceptionally talented team that will invest heavily in your progression and training?

On offer is the chance to work with a global leader in the smart home and connected devices industry, with no experience you could kick start your career as a Technical Support Engineer.

The company offer best in class training including optional all expenses travel to their HQ in Austria to meet the other offices, network and play with the products.

In this role, you will work with an already established team that can offer one on one training from industry experts, clear guidance on how to succeed and the ability to work with cutting edge technology.

The ideal candidate will be someone with an interest in tech or engineering that is driven and motivated to elevate their career and learn from the best.

The Role

• Work with the current Technical Support Manager to solve complex issues
• Remotely help electrical engineers install the smart home system
• Work through around 40 tickets per day
• Attend regular training to become a smart home expert

The Person

• Have a keen interest in Tech or Engineering
• Ability to clearly communicate via the telephone

Keywords: Tech Support, Technical Support, IoT, Smart Home, Connected Devices

Reference Number: BBBH23328

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.