Technical Support Engineer - London

Gap Group; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading equipment hire company in Greater London is seeking a Technical Support Engineer to drive revenue opportunities in the Survey and Safety division. This role involves promoting products, providing technical support, conducting training, and liaising with managers while traveling to various depots. The ideal candidate must have expertise in the Survey sector, a successful sales background, and strong IT skills. Competitive benefits such as a salary and bonus scheme, annual leave, and a contributory pension scheme are offered.

Benefits

Competitive salary and bonus scheme

Up to 25 days annual leave plus bank holidays

Option to buy up to 5 additional leave days

Contributory Pension Scheme

Life Assurance

Employee Welfare Fund

Cycle to Work Scheme

Health & Wellness initiatives

Qualifications

• Experience working within the Survey sector and strong technical product knowledge.
• Solid track record of sales success.
• Drive & Motivation to deliver tangible results.
• A full UK driving licence required.
• A high level of IT literacy, particularly in Word, Excel, and PowerPoint.

Responsibilities

• Promote and support all products in the Survey and Safety Division.
• Work closely with managers to maintain service standards.
• Conduct professional demonstrations and training sessions.
• Coordinate customer visits with the Depot Sales team.
• Assist Regional Managers when requested.
• Provide internal training to Survey and Safety Depots.
• Travel across various Depots.

Skills

Experience in the Survey sector

Strong technical product knowledge

Sales success track record

Drive & Motivation

Full UK driving licence

IT literacy (Word, Excel, PowerPoint)

Job description

Our team is the best in the industry - is it time you join us? The Role: Our nationwide Survey and Safety division hire a range of equipment including Robotic and GPS equipment to the construction, utilities, and infrastructure sectors. As a Technical Support Engineer you will identify and maximise survey & safety hire revenue opportunities from existing major accounts and any new target accounts.

Responsibilities

• To actively promote and support all products in the Survey and Safety Division and to offer full technical support to the Gap Group's current customer base.
• To work closely with the Survey and Safety Division General Managers to ensure the highest standards of service are met and exceeded.
• To ensure all demonstrations and/or training sessions are conducted in a professional, organized, efficient and informative manner.
• To liaise with the Depot Sales team to ensure all customer visits are coordinated and carried out in a professional manner.
• To assist Regional Managers and Survey and Safety General Managers in their region when requested.
• To provide internal training to all Survey and Safety Depots within your region or where required.
• This role will require travel across various Depots within GAP Group.

Qualifications

• Experience working within the Survey sector and strong technical product knowledge
• A solid track record of sales success
• Drive & Motivation to deliver tangible results
• A full UK driving licence
• A high level of IT literacy - particularly in word and excel and PowerPoint

Benefits

GAP Hire Solutions has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as profit share, loyalty holidays, a staff social fund. Our in‑house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.

• Competitive salary and bonus scheme
• Up to 25 days annual leave plus bank holidays
• The option to buy up to 5 days additional leave
• Contributory Pension Scheme
• Life Assurance
• Employee Welfare Fund (Company‑funded social events)
• Cycle to Work Scheme
• Health & Wellness (Well‑being Hub, Employee Assistance Helpline, Annual Flu Jab)

So what next? If you fit the profile and are up for the challenge, we would love to hear from you!