Technical Support Engineer

V7 Recruitment; Gloucester; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading recruitment agency seeks a Technical Support Engineer for a global pump manufacturer in Gloucester. The role involves designing engineering solutions, ensuring compliance with quality standards, and delivering technical support. The ideal candidate should have experience in the engineering sector and solid technical skills. The position offers a salary of up to £55,000 plus benefits.

Qualifications

• Solid understanding of engineering design standards.
• Experience in technical support within the engineering sector.
• Familiarity with compliance and legislation in engineering.

Responsibilities

• Design products and solutions meeting standards.
• Ensure quality service through technical risk management.
• Provide accurate technical data for quality initiatives.
• Assist with cost calculations for engineering work.
• Host customers during witness events and performance tests.
• Conduct technical surveys and fault findings on sites.

Skills

Design engineering solutions

Quality assurance

Technical risk management

Cost calculations

Technical surveying

Tools

Windchill

SAP

Job description

Overview

V7 are working with a close client in the Utilities sector who are currently seeking a Technical Support Engineer on a permanent basis. The business are a global Pump Manufacturer and are looking for someone to come onboard to actively support the engineering service department with engineering solutions to internal and external requests. On offer is a salary of up to 55,000 plus benefits.

Responsibilities

• To design products and solutions which meet Quality and Industrial standards, Environmental and Legal requirements.
• Ensuring quality of service and compliance in legislation and standards through effective technical risk management including Health & Safety.
• The provision of accurate technical data which supports quality initiatives and right first-time practice.
• Work within the departmental policies and procedures.
• To ensure that design changes are correctly registered and updated on the various systems (Windchill, SAP) for traceability.
• To assist with providing accurate cost calculations and quotations for engineering related work.
• Achievement of department KPIs
• Host customers/end users during any witness events/visits, including hosting performance tests with technical engineers.
• Attend sites for technical survey, fault finding and offering solutions in whole pumping system.
• Technical responses to customers/vendors when necessary
• Technical decisions on component refurbishments/repairs.

To apply for this role please submit a copy of your CV.

V7 Recruitment are an equal opportunities employer and are acting as an employment agency in relation to this vacancy