Technical Support & Compliance Administrator

Nationwide Platforms; Scotland; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading provider in powered access rental seeks an Administrator for their Technical Support Department in Bellshill. The role involves managing Tracker Unit alerts, liaising with customers, and providing technical support. Ideal candidates should possess strong communication skills and IT proficiency. They offer a competitive salary, holiday benefits, health plans, and a supportive workplace culture.

Benefits

25 days holiday plus bank holidays

Health Cash Plan

Auto enrolment pension scheme

Life Assurance

Lifestyle Benefits Discount

Qualifications

• Experience in customer facing roles.
• Ability to work on own initiative and prioritize tasks.
• Good communication skills across the organization.

Responsibilities

• Monitor and manage Tracker Unit alerts.
• Liaise with customers and depots regarding alerts.
• Manage incoming and outgoing calls and emails to provide support.
• Generate purchase orders for third-party suppliers.
• Prepare and distribute technical reports.
• Manage machine compliance records.

Skills

Credible communicator, oral and written

Demonstrable IT skills (Microsoft Office Suite)

Strong time management skills

Ability to work under pressure

Job description

A leading provider in powered access rental seeks an Administrator for their Technical Support Department in Bellshill. The role involves managing Tracker Unit alerts, liaising with customers, and providing technical support. Ideal candidates should possess strong communication skills and IT proficiency. They offer a competitive salary, holiday benefits, health plans, and a supportive workplace culture.