Technical Services Manager - Fluid Power

Hayley Dexis; Halesowen; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading distributor of engineering products in the UK is seeking a Technical Services Manager to join their team in Halesowen. The role involves mentoring technicians, engaging with customers, and developing business strategies within the fluid power sector. The ideal candidate will possess a strong technical background and interpersonal skills, managing the sales cycle from initial contact to closing deals. This role offers an attractive salary and excellent career opportunities.

Benefits

Excellent salary commensurate with experience

Company vehicle

From 25 days annual leave

Training provided through Hayley Academy

Company pension (if eligible)

Life Assurance cover (x2 salary)

Invitation to healthcare schemes

Wellness programmes

Uniform and PPE provided

Excellent opportunities and career prospects

Qualifications

• Proven experience in a technical role focused on hydraulics.
• Ability to engage customers effectively and upsell services.

Responsibilities

• Developing and mentoring a team of 6 technicians.
• Understanding service offerings and developing growth strategies.
• Building relationships across the branch network.
• Visiting customers to build connections.
• Providing technical advice on our services and solutions.
• Managing the complete sales cycle.

Skills

Strong technical background in fluid power and hydraulics

Confident, engaging and collaborative style

Experience managing and developing a small team

Ability to handle multiple priorities

Good level of computer skills including Microsoft Office

Excellent verbal and written communication skills

Job description

Hayley Dexis has an exciting opportunity available for a knowledgeable Technical Services Manager to join our well-established and experienced team based at our Fluid Power HQ in Halesowen

Hayley Dexis is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, fluid power, PPE, tools, lubricants etc) in the UK. With a commitment to innovation and excellence, we provide cutting‑edge solutions to our clients across various industries, ensuring the efficient and reliable operation of fluid power systems. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry‑leading customer service.

About the Technical Services Manager – Fluid Power

The Technical Services Manager role is twofold;

• The Technical Lead - Our hydraulic workshop offers solutions to service and repair hydraulic power packs. Your technical capability will be the driving force in developing our technical services offering. It’s leading a team of technicians, enhancing their capability and development. You’ll also lead on developing new capability and developing what that looks like.
• Business Development – We have big ambitions to grow our technical services offering to our customers. Working very closely with our branch network, you’ll engage them in the solutions we offer and work collaboratively to upsell these added value solutions and services to our customers.

Your technical expertise, passion and supportive personality will be critical to the success of this role.

You’ll have a strong technical background with the ability to engage and upsell our services to customers.

It’s expected that you will be 50 / 50 office or site based and the rest of the time with customers.

This role offer a brilliant opportunity and scope to grow this area of the business and we are offering an attractive salary equal to this ambition.

Sound like you? We’d love to hear from you!

Are you in this field and interested in working within our team with fluid power experience? Please contact us via the email address at the bottom of the advert.

Working Hours : 40 hours per week Monday to Friday.

Typical working hours are 8 : 30 – 5 : 30 with some flex.

Key responsibilities as our Technical Services Manager - Fluid Power

Developing and mentoring a team of 6 technicians

Understanding current service offerings and developing strategy for potential growth opportunities

Building relationships across the branch network, providing technical expertise, knowledge and assistance.

Visiting and building relationships with new and existing customers.

Providing technical advice and supporting on our services and solutions.

Managing the sales cycle from initial contact to closing deals including presentations and demonstrations.

Collaborating with wider branch network on quotations and enquiries.

What we're looking for in our Technical Services Manager - Fluid Power

• Strong technical background in fluid power and hydraulics.
• Confident, engaging and collaborative style.
• Experience managing and developing a small team.
• Ability to handle multiple priorities within a dynamic environment.
• Good level of computer skills, including Microsoft Office.
• Excellent verbal and written communication skills.

What you’ll get in return

• Excellent salary commensurate with experience
• Company vehicle
• From 25 days annual leave (plus public / bank holidays) increased with length of service.
• Training provided through our own Hayley Academy.
• Company pension (if eligible).
• Life Assurance cover (x2 salary).
• Invitation to healthcare schemes.
• Wellness programmes.
• Uniform and PPE provided.
• Excellent opportunities and career prospects available.

The recruitment process.

Adverts will close on Sunday 21st December (please note we may remove or close the advert early dependant upon the response and ongoing recruitment)

• Process;
• Initial Screening – Ongoing throughout advertising window.
• Online Testing
• Teams / Video Interview with our Talent Acquisition Partner
• Face to face final stage interview

Interviews will be held at our Halesowen offices.

Candidates selected for final stage interview will be asked to prepare for an interview lasting 1 hour focused on skills, knowledge, experience and motivations.

Finally...

We know sometimes you might feel that you don't meet the criteria or have a question that you would like to ask - we're here to help so please ask us! You can contact us here; (url removed)

We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions.

Please inform our careers team if you require any adjustments throughout the recruitment process.

Don’t miss out on this fantastic opportunity to join the team at Hayley Group – please click ‘apply’ now to become our Technical Services Manager - Fluid Power - we'd love to hear from you