Technical Sales Engineer

Workforce Recruitment and Training; United Kingdom; On-site; GBP 80,000 - 100,000; Full time

Job summary

A well-established manufacturing company in Stourport is seeking a Technical Sales Engineer to join their Sales team. The role emphasizes building strong customer relationships and providing both commercial and technical support. Key responsibilities include managing customer enquiries, preparing quotations, and using CAD software for solutions. Ideal candidates will have strong communication skills and a proactive work ethic. This position is crucial for ensuring smooth processes from enquiry through to order and pursuing new business opportunities.

Qualifications

• Ability to read and interpret technical drawings (AutoCAD).
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Experience using Sage 200 and CRM systems (advantageous).

Responsibilities

• Act as the first point of contact for customer enquiries.
• Produce layouts and costed solutions using CAD software.
• Prepare accurate quotations and tenders.
• Maintain accurate records of enquiries, quotations, and orders.
• Identify and pursue new business opportunities.

Skills

Ability to read and interpret technical drawings

Proficient in Microsoft Office

Experience using Sage 200 and CRM systems

Strong attention to detail

Good troubleshooting and problem-solving skills

Excellent time management and organisational skills

Proactive and able to use initiative

Excellent communication skills

Collaborative team player

Tools

CAD software

Sage CRM

Job description

Technical Sales Engineer

Location: Stourport
Hours: Monday-Thursday: 7:30am - 4:00pm (30-minute lunch) Friday: 7:30am - 1:00pm

We are working with a well-established manufacturing company who are looking to appoint a Technical Sales Engineer to join their Sales team. This is a key role focused on building strong customer relationships, responding to technical sales enquiries, and producing accurate, competitive quotations. You will provide both commercial and technical support to new and existing customers, working closely with internal departments to ensure a smooth process from enquiry through to order.

Responsibilities

• Acting as the first point of contact for customer enquiries via telephone, email, and occasional face-to-face meetings
• Understanding, managing, and interpreting customer technical requirements
• Producing layouts and costed solutions using CAD software (training can be provided)
• Preparing clear, detailed, and accurate quotations and tenders in a timely manner
• Following up quotations to secure profitable orders
• Providing pre-sales technical advice and product support to customers
• Maintaining a strong understanding of products and applications
• Ensuring orders are processed efficiently and that accurate information is passed to Design and Manufacturing teams
• Keeping customers informed of order progress and resolving any issues promptly
• Maintaining accurate records of enquiries, quotations, orders, and customer activity using Sage CRM
• Identifying and pursuing new business opportunities
• Supporting the Contracts, Engineering, and Production teams as required
• Occasional customer and site visits

Requirements

• Ability to read and interpret technical drawings (AutoCAD)
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Experience using Sage 200 and CRM systems (advantageous)
• Strong attention to detail
• Good troubleshooting and problem-solving skills
• Excellent time management and organisational skills
• Proactive and able to use initiative
• Strong work ethic
• Excellent communication skills
• A collaborative team player