Technical Sales Engineer

Opus Enterprise Ltd T / A Real Recruitment; Leigh; On-site; GBP 45,000; Full time

Job summary

A growing engineering company in Greater Manchester is seeking a Technical Sales Engineer. The role involves managing customer enquiries, handling quotations, and collaborating with marketing. The ideal candidate should have experience in metal finishing, particularly electroplating, and be driven by results. The company offers a competitive salary of £45,000 for a four-day work week, alongside benefits including a performance-related bonus and a contributory pension scheme.

Benefits

Performance-related bonus

Generous holiday allowance

Healthcare

Cycle to work scheme

Contributory pension scheme

Qualifications

• Current experience as a Technical Sales Engineer or Technical Specialist in metal finishing.
• Results-driven with a desire to stay updated on industry trends.
• Experience in anodising or heat treatment is also considered.

Responsibilities

• Manage customer enquiries and act as the first point of contact.
• Handle customer quotations and liaise with production for feasibility.
• Support customer visits and ensure customer satisfaction.
• Collaborate with marketing to enhance customer engagement.
• Measure sales performance and support continuous improvement.

Skills

Electroplating experience

Customer relationship management

Technical understanding

Sales performance measurement

Job description

Technical Sales Engineer

Metal Finishing.

Greater Manchester (M6 / M60 / M61 / M62 area).

£45,000 (4 Day Week & Excellent Benefits).

Part of a small group of UK-based engineering companies, my client is a growing organisation with an excellent reputation in the marketplace. With a client-base of well-known brands, they provide a variety of innovative plating solutions to a large number of industries including automotive, aerospace, medical and power generation, to name a few.

They completely understand that their talented workforce are at the heart of their success and always ensure that they are well rewarded. Due to strategic expansion, the new role of Technical Sales Engineer has been created which would perfectly suit either a current Technical Sales Engineer or a Technical Specialist looking to move into a customer-facing role. They’ll provide the perfect working environment and support for you to grow with the company and reach your individual career aspirations.

Does this sound like the type of company that can offer you an exciting next step of your career?

Responsibilities

• Effectively managing all customer enquiries, acting as the first point of contact for all customer requirements, ongoing account management and advising the customer on technical matters, ensuring customer needs are understood within the business.
• Managing the customer quotation process, ensuring all enquiries are dealt with in a timely and accurate manner and liaising with production staff to ensure technical feasibility and pricing according to process configurations.
• Managing samples of new product enquiries, defining (with production) the necessary process steps as part of the company’s work instructions.
• Ensuring all pricing is maintained in accordance with business needs and ongoing cost variations (materials, energy, labour etc).
• Actively marketing the company and collaborating with the group’s marketing team to generate new enquiries, new customers and more enquiries from existing customers.
• Supporting customer visits, either onsite or at customer premises.
• Ensuring customer satisfaction is measured with feedback shared within the business to support ongoing improvement of the company’s customer service.
• Supporting benchmarking activities including competitor analysis, to actively increase the company’s market share and revenue.
• Measuring elements of sales performance (quoting lead-times, win ratio, customer sales targets etc) as part of the company improvement process.
• Supporting and encouraging continuous improvement activities and projects involving production team members, using appropriate industry tools and techniques.

Qualifications

In an ideal world, my client would like to find either a current Technical Sales Engineer or Technical Specialist with electroplating experience; however, they are also open to considering people from alternative metal finishing processes such as anodising and heat treatment. Regardless of previous expertise, you will be results-driven and enjoy staying updated with industry trends and technological advancements.

Benefits

In return, my client is offering a competitive base salary of £45,000, for a four day working week. You will also receive a performance-related bonus and excellent benefits package including a contributory pension scheme, generous holiday allowance, healthcare and cycle to work scheme.

The company is easily accessible from Manchester, Warrington, Bolton and the surrounding areas, and the area offers sensibly priced accommodation and a variety of lifestyle options to suit every taste.

If this Technical Sales Engineer role is of interest to you, please apply online.