Technical Operator

Ocado; Dunstable; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading online grocery retailer in Dunstable seeks a Technical Operator for their Engineering Operations team. The role involves managing bagging machines, troubleshooting faults, and assisting with maintenance. Key skills include being organized, detail-oriented, and a great communicator. Shift work is required to support the 24/7 operation, ensuring high equipment efficiency and system availability. Candidates with an engineering service support background in automated environments are preferred.

Qualifications

• Experience within an Engineering Service Support role in an automated production environment would be advantageous.

Responsibilities

• Managing the performance of bagging systems and clearing conveyor jams.
• Loading new bag stock into machines and monitoring quality.
• Troubleshooting and resolving basic machine faults.
• Assisting engineers with maintenance and repair tasks.
• Supporting the On Grid Robotic Pick operating system.
• Ensuring high availability of robotic arms and end effectors.
• Cleaning and repairing offline end effector units.
• Performing scheduled preventive maintenance.

Skills

Organised

Detail-Oriented

Great Communicator

Self-Motivated

Job description

We are looking for a Technical Operator to support our Engineering Operations team on the Bagging Machines' operation at our Luton CFC. You will be responsible for maximising equipment efficiency and keeping technical areas of the operation clean and tidy as directed by the Management Team. You will work a shift pattern to support our 24/7 operation, consisting of 12‑hour shifts across days, nights and weekends.

Responsibilities

• Managing the performance of bagging systems, including switching delivery tote directions and clearing conveyor jams.
• Loading new bag stock into machines and monitoring quality.
• Troubleshooting and resolving basic machine faults.
• Assisting engineers with maintenance and repair tasks.
• Supporting the On Grid Robotic Pick operating system.
• Ensuring high availability of robotic arms and end effectors.
• Cleaning, repairing, and reassembling offline end effector units.
• Performing scheduled preventive maintenance and housekeeping around robotic systems.

Key skills

• Organised: Skilled in planning and prioritising tasks.
• Detail‑Oriented: Quick to spot and solve problems with a hands‑on approach.
• A Great Communicator: Able to produce clear and concise reports.
• Self‑Motivated: Reliable, consistent, and able to work at pace.
• Experience within an Engineering Service Support role in an automated production environment would be advantageous.

Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.