Technical Inside Sales Engineer

True Consulting Ltd; Shepperton; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading HVAC manufacturer in Shepperton is seeking a Technical Inside Sales Engineer to enhance its technical team. The role emphasizes HVAC application support and technical problem-solving. You will respond to customer enquiries, support external sales, deliver product training, and help manage accounts. Ideal candidates have a strong HVAC background and can explain system operations in detail. The position offers a salary of up to £60K, a 7% bonus, and hybrid working flexibility.

Benefits

Salary up to £60K

7% bonus

£7K Car allowance

Private Healthcare

Hybrid working flexibility

Qualifications

• Strong HVAC background with proven application knowledge.
• Ability to explain how systems operate at a detailed level.
• Experience supporting lower-spend accounts.

Responsibilities

• Respond to technical HVAC enquiries from customers.
• Support external sales with quotations and technical recommendations.
• Review system designs and advise on solutions.
• Deliver technical product training to customers and internal teams.
• Attend customer meetings and site surveys.

Skills

HVAC application knowledge

Technical problem-solving

Ability to explain systems operation

Customer communication

Job description

We're partnered with a well-established and market leading HVAC manufacturer that is continuing to expand its UK operation following several strong years of growth. With increasing order volume, a growing field sales presence and a strong pipeline of technically complex work mainly covering data centre projects, the business is now looking to appoint an experienced Technical Inside Sales Engineer to strengthen its internal technical team.

This position has been created as part of a wider investment into technical capability and supporting planned team growth through the year. The focus of the role is firmly on HVAC application support and technical problem-solving, rather than transactional sales.

The Role - Technical Inside Sales Engineer

Reporting into the Technical Manager, you'll act as a key technical point of contact for customers and the external sales team, providing detailed HVAC application support across a wide range of enquiries.

Responsibilities will include:

• Responding to technical HVAC enquiries throughout the day from customers and internal stakeholders
• Supporting external sales with applications, quotations, schematics and technical recommendations
• Reviewing system designs and advising on best-fit solutions for specific applications
• Running through HVAC applications and explaining how systems and individual components operate
• Delivering technical product training to customers and internal teams
• Attending customer meetings and site surveys where required
• Supporting and managing lower-spend accounts internally as part of the wider team

Ideal Candidate:

You’ll come from a strong HVAC background with proven application knowledge and the ability to explain how systems operate at a detailed, component level. As the technical team continues to grow, you’ll be able to support more junior engineers and confidently present technical information to customers.

Package:

• Salary up to £60K (DOE)
• 7% bonus, £7K Car allowance, Private Healthcare
• Flexibility for Hybrid working - Office in Surrey

📩 For a confidential chat about this role, apply today or get in touch for more details.